Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Are Tesco in upperboat is more like are local shop, we go up for fresh bread, milk ect. We often go with are grandchild and the girls there are really good with her she is only 20 months and loves to wave to them. Some of the staff often say hello as we go by, some always take the time to talk to us, expecially George he always has the time although he is wizing by. Sometime tesco gets a bad press but it's the staff that makes a good business maybe tesco head office will remember that the next time they make people redundant.”

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Posted 8 years ago

“staff well manned and service with a smile makes a big difference to all”

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Posted 8 years ago

“Good service.”

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Posted 8 years ago

“The item I wanted was the cheapest with Tesco and also free click and collect.”

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Posted 8 years ago

“Good prices, great choice of delivery times, kept informed of delivery slot, polite driver, very helpful”

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Posted 8 years ago

“Excellent saff”

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Posted 8 years ago

“Great price on a box set DVD I required and prompt click and collect makes thing so much easier sometimes...”

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Posted 8 years ago

“The product I bought on Black Friday, was a good price and was delivered early”

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Posted 8 years ago

“I ordered a Candy fridge/freezer from Tesco Direct. Delivered exactly when they said it would be. However fridge was faulty on delivery. Tesco were brilliant, the same could not be said for Candy ( which is also Hoover ). When I reported the fault the young guy at Tesco could not be more helpful, he even rang me back as promised because Candy left him hanging on their service line for so long. They even cut him off whilst still waiting to report my fault. He told me he had sent them an e mail. It is now sorted despite lousy Candy service. I chose a repair although Tesco offered me an instant replacement.”

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Posted 8 years ago

“I couldn't find what I was looking for. I located a staff member easily who stopped stacking shelves and found the product for me. They were cheerful and happy to help.”

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Posted 8 years ago

“Good choice of fridge freezer and arrived the next day on free delivery”

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Posted 8 years ago

“Brian has just delivered our order. If there were more people in the world like him,then,we would all be a little happier. He is a credit to Tesco.”

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Posted 8 years ago

“Quick efficient click and collect. Both times earlier than stated. Goods as described.”

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Posted 8 years ago

“All daily items u can buy”

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Posted 8 years ago

“24 hours open, good prices and no quibble returns. Also good customer service.”

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Posted 8 years ago

“the staff are so happy all the time and that's hard to do in todays climate”

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Posted 8 years ago

“Excellent value for money”

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Posted 8 years ago

“I love my on line shopping and the delivery drivers are so helpful and polite”

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Posted 8 years ago

“Excellent service keeping us up to date on delivery”

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Posted 8 years ago

“I love my on line shopping and the delivery drivers are so helpful and polite”

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Posted 8 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews