“they had the goods I wanted for a reasonable price and I was able to use my clubcard points for half the cost of the item. Goods were available for collection in my local store the next day”
“Like some people on here I had an item not delivered on a large order. I contacted the customer services who made another hipup on the order. But I then contacted the head office for customer services and the query was dealt with very quickly and efficiently. Due to this I will continue to use direct line. This is the 1st time anything has gone missing. To be truthfull I cannot fault the service. Any company can have human errors occur but dealt with as they have is a bonus for any company.
Yes I will continue to shop with Tesco direct as they have proven to me, that as long as you can prove the error was not your fault they will deal with it to a satisfied outcome.”
“The staff are always there willing to help you. They will happily direct you or even take you to the product you are looking for. Our most pleasantly memorable interactions with staff has been with Tesco checkout staff as well.”
“Served by a young lady called Lily at the Eston store. Very polite and lovely mannered, helpful and a lovely smile to make the end of my shopping trip worth it. If I could tip I would have.”
