Tesco Direct Reviews

Name: Tesco Direct
Rating: 3.24

3.2 Rating 2,209 Reviews

54 %

of reviewers recommend Tesco Direct

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3.2

Based on 2,209 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone

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Tesco Direct 1 star review on 1st June 2026

Tesco Direct 1 star review on 26th April 2024

Zulakha Mughal

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well set out, easy to find what i need”

Helpful Report

Posted 8 years ago

“Like some people on here I had an item not delivered on a large order. I contacted the customer services who made another hipup on the order. But I then contacted the head office for customer services and the query was dealt with very quickly and efficiently. Due to this I will continue to use direct line. This is the 1st time anything has gone missing. To be truthfull I cannot fault the service. Any company can have human errors occur but dealt with as they have is a bonus for any company. Yes I will continue to shop with Tesco direct as they have proven to me, that as long as you can prove the error was not your fault they will deal with it to a satisfied outcome.”

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Posted 8 years ago

“good quality”

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Posted 8 years ago

“good products quality and cheap”

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Posted 8 years ago

“Fast and easy service”

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Posted 8 years ago

“Good range of goods.”

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Posted 8 years ago

“Superior quality with reasonable price”

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Posted 8 years ago

“cheeper price”

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Posted 8 years ago

“We bought some Christmas presents from Tesco we couldn't get in any other shops.”

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Posted 8 years ago

“Excellent home delivery”

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Posted 8 years ago

“The star products is a great idea to help me shop quickly and effectively. Great prices and friendly staff.”

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Posted 8 years ago

“Happy with bike”

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Posted 8 years ago

“I bought vouchers for my son for Christmas. Always buy from Amazon, for lots of other things.. Always good prices, and quick delivery”

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Posted 8 years ago

“excellent customer service always happy to help and a very clean store”

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Posted 8 years ago

“The staff are always there willing to help you. They will happily direct you or even take you to the product you are looking for. Our most pleasantly memorable interactions with staff has been with Tesco checkout staff as well.”

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Posted 8 years ago

“Dundas Street Edinburgh store have the best staff - great store to visit!”

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Posted 8 years ago

“Served by a young lady called Lily at the Eston store. Very polite and lovely mannered, helpful and a lovely smile to make the end of my shopping trip worth it. If I could tip I would have.”

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Posted 8 years ago

“They accepted a return of a toy bought as an Xmas present (child already had it) & allowed the money off our bill with no receipt.”

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Posted 8 years ago

“Ordered with short notice over the Christmas period but Tesco made sure my items were here before the big day”

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Posted 8 years ago

“happy staff always willing to help”

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Posted 8 years ago

Tesco Direct is rated 3.2 based on 2,209 reviews