“Ordered an Xbox one x from Tesco direct ,by far the cheapest deal around at the time,arrived when stated and was very securely packaged,also could track parcel so knew where it was at all time great job”
“Saw great pound Euro rate on laptop so drove to Tesco only to be offered a lower rate 1.09 instead of 1.12. When I queried this I was told that "she didn,'t have the internet to look it up. Unbeliveable, could have got a higher rate if I;d gone to Town. Shameful”
“would not recommended that you buy online if it's with a partner. beware that if you have a change of mind you WILL be liable to a return charge. Tesco provide not support dispute their claims on the website.
bought a fridge which is just slightly too big and now face a charge of over 40 pounds, dispute being told by their call center that I could return to a partner ship store.
I arrived at the store to be told they could not help, which was very frustrating to say the least.
called the call centre back to raise a complaint, to be true that a manager would call me, never happened.
please just check if you are buying online that it's not a partnership as its not worth the hassle for returning. wish I had went to Currys and save all this time”
“I am a Tesco.com grocery customer and I cannot fault their service. The good are well packaged and usually great dates on fresh items. If there is a problem it is sorted out no issues. All in all a super service.”