“I was given a 10p off fuel voucher, made the fuel purchase before the date of the end of the voucher expiry date but as the purchase was pay at the pump and could not be redeemed at the pump (how daft is that) I had to present it in store to customer services but could not get in before the expiry date of the voucher but had the reciept of proof of purchase before the expiry date. I was told by an initially disinterested then surly Tescos employee that as it was being presented after the expiry date despite proof of purchase before that date that it would not be honoured. When I politely expressed my view that this was not reasonable I was told my opinion did not matter. Thanks alot Tescos”
“I went to Tesco to collect my click and collect order and when i turned up they said it wasnt ready and to come back some other time without any other information”
“Fabulous toys, arrived the day after I ordered them. As always I'm very happy with my purchase and the service from the Tesco Direct team. Many thanks to them and I would highly recommend!”
“Ordering, making changes and selecting item was pretty straightforward. My only complaint Is that you have to order and pay for groceries placed separately to buying itms from Tesco direct - does not make sense to me.”
“It's not about food or customer service simply parking after 15 minutes I'm still stuck in bursledon car park and the area is getting busier and busier but the car park does not get up dated to everyone DO NOT and I repeat DO NOT shop at weekend it's horrendous to get out”
“The pink panther biscuits really need to be looked at they are either very hard or even worse they have a really bad taste to them now asda have a better taste to theirs.”
“I do not appreciate being lied to by one of your till operators.
This was yesterday9/10/2017 at your Sale store when I was told by a very patronising till worker that I could no longer purchase a 5p bag as the government had stopped the purchase of these.This I now know to be untrue.
How can customers be confident in stores when the staff blatantly lie to them?”
“was provided wrong information about delivery and turned out our area was in the "red zone" and not applicable for delivery but we had to call them up to find this out.”
