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Tesco Direct Reviews

3.2 Rating 2,215 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,215 reviews
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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
“I am completely in love with the jackets I brought my children for school, but I am appalled by the fact that upon leaving for school my daughter put her hood up and to my surprise there was a security tag, that had to be removed.”
Helpful Report
Posted 9 years ago
“A member of staff helped me to immediatelly find goods and helped fill my trolley, which made for a good speedy shopping trip. (Am disabled and on crutches). Would recommend this store which is spacious and clean.”
Helpful Report
Posted 9 years ago
“I ordered online and only got 1 substitute which i accepted.The delivery was on time and the man was very helpful.The only negative was that a few cans were dinted but after a quick call to customer services I was refunded for them.”
Helpful Report
Posted 9 years ago
“I ordered a projector screen from Tesco direct. They delivered it to a different address without informing me, no note, no email, nothing. After making a lot of phone calls (their customer service is appalling) they refused to send the package to my address unless I payed and re-ordered it and refused to give me a refund. Disgusting company. AVOID!”
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Posted 9 years ago
“Very good”
Helpful Report
Posted 9 years ago
“The cost of product I bought was very good, the ease of ordering and the delvery service was excellent, well done Tesco.”
Helpful Report
Posted 9 years ago
“very helpful when making a return”
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Posted 9 years ago
“Tesco direct order. Current offer spend over £75 for £10 off. Picked up at local Tesco for free. Good prices, wide range of choice.”
Helpful Report
Posted 9 years ago
“Good delivery options and return options set up ready to go for clothes”
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Posted 9 years ago
“great service kept up to date with every part of the delivery process”
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Posted 9 years ago
“Thanks”
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Posted 9 years ago
“Always happy to help”
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Posted 9 years ago
“want to buy furniture cant access system only groceries”
Helpful Report
Posted 9 years ago
“I use most of your own brands which i find some are as good as branded items, also the Grimsby branch has helpful and friendly staff.”
Helpful Report
Posted 9 years ago
“Where is the 5p carrier bags from tesco which is based in Flitwick,Bedfordshire? I bought some things in there and had to carry them in my hands, and i couldn't see any 10p bags hanging around, even self checkout counter asks if i want to pay 10p for a bag? What the...? So i took all in hands ant on the way back to car i dropped most of my things i bought... that is very nice Tesco. Thanks!”
Helpful Report
Posted 9 years ago
“Very happy with the quality of the school uniform I have recently purchased and the price is amazing especially when you have 3 little ones to buy for.”
Helpful Report
Posted 9 years ago
“Very happy with the quality of the school uniform I have recently purchased and the price is amazing especially when you have 3 little ones to buy for.”
Helpful Report
Posted 9 years ago
“I bought a phone in February, it stopped working in September, I was offered a repair which I didn't want. The Tesco guarantee isn't worth the paper it is written on. Despite buying from Tesco they say my guarantee isn't with Tesco but with their supplier - doesn't say this on any of their paperwork. I will never buy anything from Tesco again, they conceal their terms and conditions and are not interested in the customer at all.”
Helpful Report
Posted 9 years ago
“quick, efficient, reasonable prices for clothes and have good deals on food”
Helpful Report
Posted 9 years ago
“They usually have what I need, it's convenient to me and the fruit and veg doesn't go off as quickly as it used to with Tesco!”
Helpful Report
Posted 9 years ago
Tesco Direct is rated 3.2 based on 2,215 reviews