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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
Discount on a Lenovo tablet purchased via click and collect
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Posted 8 years ago
They get a lot of stick in my small town but I love the place
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Posted 8 years ago
Very efficient service
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Posted 8 years ago
Fast free delivery
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Posted 8 years ago
the 2 items I wanted 1 was out of stock & the other item was in stock but had risen in price by 14.2% disgraceful!
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Posted 8 years ago
Perfect location, good parking space, cheap items compared to other shops.
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Posted 8 years ago
Handy handy handy
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Posted 8 years ago
The staff were very polite and helpful they helped my wife who is disabled they packed all her shopping helped her to the car, they were very friendly. Thanks.
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Posted 8 years ago
Good customer service but useless tech team.
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Posted 8 years ago
Ordered a hand mixer online. Was able to get free click and collect from the Tesco right next door to work which was very handy and it was available after only 2 days so was pleased with the service and pleased with the product and price.
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Posted 8 years ago
Garlic and herb spatchcock chicken was vile. Worst chicken I've ever tasted. Hard to pinpoint but something with the seasoning blend and strength that completely overwhelms the meat....the label said it was chicken but could have been any white meat.
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Posted 8 years ago
Very convenient and not far from home. Bargains to be had most evenings.
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Posted 8 years ago
Very convenient and not far from home. Bargains to be had most evenings.
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Posted 8 years ago
Good good good
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Posted 8 years ago
Canary wharf management - Dark brown skinned (without prejudice) Friday 15/09 I previously wrote a complaint about his lack of customer centricity and his management style (Hitler) on a separate occasion. On 15/09 He decides to follow me - wants to make his presence felt around me ie approaches me then turns around and walks away. That tantamounts to harrassment. If you cannot take feedback- then you shouldn't be stand in nor store manager. Next time. I will write to CEO.
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Posted 8 years ago
I have been using Tesco direct for years. I highly recommend as delivery is usually fast (we use free click & collect to our local Tesco store) products are generally competitively priced AND should u experience an issue, you can contact them & they deal with your issue there & then and have previously sent replacements and collected items that I had issues with. Really great customer service and I trust them to sort out an issue out which will always assure that I keep using!
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Posted 8 years ago
I am completely in love with the jackets I brought my children for school, but I am appalled by the fact that upon leaving for school my daughter put her hood up and to my surprise there was a security tag, that had to be removed.
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Posted 8 years ago
A member of staff helped me to immediatelly find goods and helped fill my trolley, which made for a good speedy shopping trip. (Am disabled and on crutches). Would recommend this store which is spacious and clean.
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Posted 8 years ago
I ordered online and only got 1 substitute which i accepted.The delivery was on time and the man was very helpful.The only negative was that a few cans were dinted but after a quick call to customer services I was refunded for them.
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Posted 8 years ago
I ordered a projector screen from Tesco direct. They delivered it to a different address without informing me, no note, no email, nothing. After making a lot of phone calls (their customer service is appalling) they refused to send the package to my address unless I payed and re-ordered it and refused to give me a refund. Disgusting company. AVOID!
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Posted 8 years ago
Tesco Direct is rated 3.2 based on 2,211 reviews