“great customer service, when I was unsure about what isle to go to a young man named Steven came to help me. At the cashier the staff were very polite and friendly. I will definitely return ! very happy customer :)”
“there jus incredible to me, every time I go they always find a way to make me smile and best of all, they smile and that makes my day so pls pls pls howay people shop at tut Tesco. you canni buy good scran from there like.”
“Staff very friendly and extremely helpful. Haven't shopped in Tesco for a while but so pleased with today's experience I am switching my allegiance from Sainsbury, this is a major choice change for me.”
“Manager Ryan from Tesco Withington road Whalley donated 120 Cadbury creme eggs for Hands on Hair / The Nubian Times Easter egg hunt on Sunday l6th at Alexandra park. Editor Lilian. X”
“darren the manager of tesco mobile springhill bangor was brilliant today when we where buying a phone could not have done enough for us and got a great deal on tesco phone too five stars darren valerie bangor.”
“Jackie at Bathgate tesco fantastic customer service today went out of he way to assist me today. Received an email advising pamper pull ups on special offer nil on shelves - couldn't find on their computer but on my email in stock Bathgate. Jackie went into Store room and found all sizes along with price tabs. I got my pampers and Jackie put out special offers on shelves. Thanks jackie”
“Spoke to two customer services both went above expectation a lady, and a gentleman called Simon both went above and beyond helpful waited until I could sort the forms out and were excellent in helping a doddery lady Both showed how a customer should be treated and we do not get this very often WELL DONE HOPE TESCO APPRECIATES YOU BOTH”
“Two weeks ago after shopping at Tesco's, St Stephens, Hull with my husband Stephen who is not very well and suffers Parkinson's Deseases. He was not feeling well and I wanted to get him in the car and shopping in the boot, as quick as possible to get him home to rest. In the rush I accidentally put my handbag in the boot, then shut the boot realising immediately I had looked us both out of the car with no coats, phones nothing!
The security guys at the store were great and Grant at Customer Services was fantastic. He let me use the store phone to contact RAC. We were kept comfortable in store and my husband was offered cushions by Grants colleague Sharon. We were able to use the store as a contact number for the RAC, and Grant kept us up to date if they called. Once RAC arrived they thought is was best to send us home in a taxi to get spare keys. Once again using Tesco's as a contact point! Grant also looked up the telephone number on his own mobile of my daughters work, so I could let her know what had happened, as she had now way of contacting me and I was expecting a call from her.
Grant also looked out for the taxi and let us know when it had arrived, we then went home, got the spare and all ok.
After making such a silly mistake it was wonderful to have such great staff to help, and made me realise how much I have become dependant on my mobile phone!”
“I shop at Roman road Tesco I just wanted to say wonderful Customer service from Michelle on Checkout wonderful smile and greeting and made you feel so welcome. Thank you Tesco finally got 1 lady who just makes you feel welcome to shop here.”
“I'm a new customer of Tesco Direct and find it superb - cant give it enough credit. Would like to add personal recommendation for Mitch my delivery driver ( Lincoln) who was very helpful and friendly and helped me unload the baskets so I, for one, very happy with the all-round shopping experience!!”
“I went to Tesco Havant to have my eyes tested yesterday and Theresa was very good helpful showed me everything I needed to know and also Mr perdeep bhachu who done the testing told me what was wrong with my eyes it put me at ease also Theresa helped me with new glasses they were both very good and needs a wow”
“There is a lady called Tina c what a lovely lady nothing is to much trouble for her she even gave up her day of to help me with my Valentine's community tea party amazing lady well done Tina”
“I Recently Purchased a TV From My Local Store through Tesco derect The TV was delivered to Tesco with in to days of ordering, delivered and installed by a member of customer service.
Thanks to Andy Kond Connan. In the Dungannon store”
“Had an issue with some bread from the Jesmond store. The guy I spoke to was really helpful and clearly wanted to sort out the issue to my satisfaction. I couldn't have asked for better customer support.
I'm impressed.”
“My much needed tumble dryer gave up. I ordered a new one from Tesco Direct on Wed 1st Feb morning. It was delivered without fuss on Friday 3rd Feb morning 9.15. exactly as ordered. Also free delivery and recycling of old machine. Excellent service, couldn't ask for more. Highly recommended.”
