“They used the disaster Covid to make more money,
Two times I mad a home deliver orders worth £100 each because they have the 100 pack gloves, but I never receive any thing, if you don't have them on the stock why you show that you have a quantity when people replace there orders online?
Last time I replaced two packs to my order but arrived without any,,,”
“Quality, Quality, Quality, it is so sad to see after being a club card member and avid supporter for so many years, that Quality has totally disappeared. I now shop in Waitrose where quality is far superior, it wasn't always, here are some examples From Formby Tesco, fresh meat counter closed, I appreciated there sirloin steak, before it was taken away, chicken breasts where of good quality until a inferior mix started to sneak in ?. Today I visited Tesco for the first time in a while just to purchase Tesco's finest cooked prawns, alas there where none there. I like to cook, but so many meals have been spoilt by inferior products, it won't happen again. The only plus I can find in this store, is the quality in the staff, especially from the fish and meat counter as well as cooked meats, tills where also excellent, it is such a shame compared to waitrose staff who are in all honesty, inferior to the employees at Formby Tesco. Yours no longer.”
“Hand a weekly shop at Tesco Mereway on Friday 2nd April 2021. No trolleys in sight also had to queue for the sheer volume of shoppers. Easter weekend was bound to be busy with lockdown slowly easing. Why could they not put more staff on? Queues at the tills as they weren't all open this was manned and self service. The staff that were there were hanging about the aisles chatting. Also I know online shopping is a big part of your business but their trolleys block the aisles constantly please think about the customers who just want to get their shopping done!! Bad”
“Shopping for my mother in Tesco YATE and needed assistance to find a couple of items and was helped by a very helpful lady called Teresa. Very helpful and a credit to the store.”
“Brilliant customer care,massive thank you to caroline for easter eggs for our community group,also donna mccotter who has helped and supported us since the beginning,community help,care and understanding is fantastic,tesco are lucky to have such great staff x”
“One of the worst things possible when buying food is to find a hair in it! Tesco at Morrisons petrol station Northampton, I purchased a sandwich and bit into it and pulled out a 20cm long strand of hair! PATHETIC!!!! YOU SHOULD FIND THE PERSON RESPONSIBLE AND FIRE THEM! I have photos but can't seem to add them here”
“Had an order due for delivery yesterday, we're having to self isolate due to a medical procedure and the shopping never turned up. Rang customer services who couldn't care less or let me know what was going on. Now we have to run the gauntlet and go to the better store Asda. I'm shocked at how disgusting Tesco's have been in this instance. Don't order anything online from these idiots”
“ordered a clubcard 8 week ago statedcit would take 3week but it took 8 went to store girl scanned it did not work scanned again said it did but obviously lied because went to petrol station and card scanned invalid went to storecagain scanned invalid went to customer services she told me it was an old style card and that's why it was invalid so the girl who scanned it said it was ok was wrong nit bad wait 5 week longer than stated and then they send wrong style card as in the customer service lady not seen one like this in ages”
“Please be aware when purchasing Tesco Yorkshire trays after two uses the nonstick attaches it's self to the pudding and we all know this contains cancerous elements in.”
“Constantly deliver to our back door despite instructions to the opposite. We have a front door, its accessed via a concrete driveway and carpark, it has doors to the houses around us, you can, you'know DRIVE to it, for us its helpful as it enters our kitchen. All the other delivery people consistently come to it. Tesco people, maybe they are using an especially cheap subscription to post office's address lookups or use phenomenally inaccurate GPS, but for whatever reason, they - every time - come to our back door, which involves trapsing down a tiny passage from a garden gate, through another gate, across a slippery lawn, obliterating our flowerbeds as they do so, to then deliver to the WRONG DOOR. Its not like I want deliveries to come to a servants entrance, firstly we rent a pretty tiny 2 bed single storey, secondly it really is very much the back door that they insist on coming to! We now only use tesco if we really cant get a slot from other companies for this one reason - their selection of food and prices are okay, but they get our custom only in global pandemics and only then when the other delivery shops cant give us a slot just because of this one, inexplicable failure to locate THE FRONT OF OUR HOUSE.”
“I have had Tesco mobile for some time now but I will be leaving when my contract comes to an end. The Mobile coverage is poor why I live and I am unable to get WiFi calling?
This is why I will be leaving. I would not recommend them for that reason. There is no real excuse for them not providing it these days. Especially when they are on the O2 network!!! All other family members network providers offer WiFi calling.”
“I went to Tesco Chelmsford.I refuse to wear a mask as the goverment can’t produce the (virus) in an isolated form as their is no virus so was told to get out of the shop. Well to make someone wear a mask is a crime against humanity as it’s also known as a form of slavery. I am taking them on in the common law courts. All of these deep state connected companies must be removed off our earth. This is the universe God gave to us to enjoy and prosper and not under tyrant. See you in court”
“Recently used Tesco Express Crouch Street Colchester for the first.
Experienced fantastic customer service from an employee by the name of Jane: helpful, professional positive attitude throughout my shopping experience! Thank you”
“Absolutely appalling service. Driver did not turn up during booked delivery slot (£4.50). Did not even call me. Customer service could not get a hold of driver. CS then called the local store. CS then informed me that local store manager would call me to give me an update. I had a booked slot of 3-4pm. By 6pm, still no call from the driver or local store manager. I’d made my 4th call to CS after 6pm to cancel my order, which was obviously never going to arrive! I hadn’t used online shopping with Tesco’s in several years... this experience reminded why! Never again, no words to express the disgusting service from a well known nationwide store!!!”
