“Bad. Tesco at whim fell way gravesend been shopping there since open spend 200 plus a week no more every time I go over in summer no beer or wine in fridges come on its summer gone over afternoon 2 o'clock beer not in fridge complain resent to other shop as usual went back 7 o'clock today told staff beer still in crates they laugh ed last summer has hapened about six times in crates out back stacking shelves with toilet rolls and tins management terrible no more
I”
“My problem was with the customer service department!
Beware of any phone numbers on, 'certain' guarantee phamplets. The one I first used, was a premium number, Tesco will argue , all their phone numbers are "free phone".
Not impressed at all !!”
“Knaresborough high street Tesco...
a staff member called Garry.
What a wonderful employee he is. He made each customer interaction personal and I saw so many smiles and heard lots of laughter. When it was my turn, he was lovely. Whenever I’ve been into this store and I’ve seen him working, his customer service is incredible and deserves the acknowledgement.”
“Nearly 90 minutes to order online shop, password and email incorrect. Eventually log in,hardly any fresh fruit or vegetables, meal deal limited, 1 choice of chicken ,no meat free, 2 desserts , 2 sides. At checkout offers did not come off so bill higher than expected. Rang customer services, cut off twice, cancelled whole order,. Shocking servive.”
“Had a delivery last night 03/07/2018 and the second one, last delivery was very poor and this one was diabolical , missing items of Tia Maria (same as last time), TESCO'S have gone down hill and only care about money and nothing else, so long as you spend they are happy!!
THE GOOD NEWS IS THAT...SAINSBURYS, ASDA, MORRISSONS ALL GET IT RIGHT!!!!! WAKE UP TESCO'S”
“Only half my delivery came, half someone’s else’s. We had to unpack the shopping and tick it back! Driver had to take back what was not mine! Phoned help line and spoke to a guy who sounded bored out of his brains. I am now waiting 2 hours later for my shopping to come. I was offered my deliver charge back and a £5 voucher!!! Also lots of substitutes! Never again! They call this easy shopping!!!!”
“When I buy pre-bagged fruit or vegetables in Tesco, there is frequently an 'obligatory' bad one. I've seen a well stocked counter on many occasions with weighed bags of for instance potatoes and when I check each bag there is a potato that is badly blemished or in a state of decomposition. The same can be said for bagged apples, oranges, plums, tangerines, brussels sprouts etc. I prefer to buy loose fruit or veg but sometimes these are not available. Why should I pay for fresh food that is not 100% edible?”
“first of all i would like to say that i shop at tesco all the time and this is the first time something has been annoying/bad customer service. As i was trying to pack my shopping i asked the young lady if she could get my some more plastic 10p bags and she looked and then ignored me. i asked once more and she said "I'm sorry but there no more", she continued to scan my items and i knew she was getting frustrated that i wasn't packing away my things. she told me to go and get some as she couldn't be bothered, i looked behind her and there was bags behind herbs she "couldn't reach them".
very annoying, very ignorant, should be fired if she can't get the small things such as a bag for her customers items.”
