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Tesco Direct Reviews

3.2 Rating 2,215 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,215 reviews
Customer Service
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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
“Appalling Customer Service”
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Posted 8 years ago
“first of all i would like to say that i shop at tesco all the time and this is the first time something has been annoying/bad customer service. As i was trying to pack my shopping i asked the young lady if she could get my some more plastic 10p bags and she looked and then ignored me. i asked once more and she said "I'm sorry but there no more", she continued to scan my items and i knew she was getting frustrated that i wasn't packing away my things. she told me to go and get some as she couldn't be bothered, i looked behind her and there was bags behind herbs she "couldn't reach them". very annoying, very ignorant, should be fired if she can't get the small things such as a bag for her customers items.”
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Posted 8 years ago
“Good website leading to a brilliant furniture manufacturing company”
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Posted 8 years ago
“Very cheerful and friendly staff, goo quality produce and competitive prices”
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Posted 8 years ago
“Paid £25.00 for delivery, took day off work as chose date delivery didn't turn up no call no tx I contacted website delivery scheduled next day, 9.20am - 12.20am took another day off delivery turned up 2.45 poor service”
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Posted 8 years ago
“good and friendly service, reasonable prices, specially on Tesco labeled. in one place you can do most of your daily shopping and having your car washed at the same time.”
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Posted 8 years ago
“is a supermarket, where price and quality go hand in hand. has home delivery service and is important.”
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Posted 8 years ago
“Just outstanding service”
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Posted 8 years ago
“Convenient”
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Posted 8 years ago
“They have been most helpful to me whether I’ve had food delivered online or at the store While I was very ill”
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Posted 8 years ago
“Helpful staff”
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Posted 8 years ago
“i was happy shopping online till today, picked groceries booked a slot and tried to pay, till it came to the cookies, i do not agree with the use of them. The placement forced me to shop else were. if you move the cookies i will shop come back”
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Posted 8 years ago
“prices always increasing”
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Posted 8 years ago
“Subsitute items when ordering online for food are always bigger or better”
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Posted 8 years ago
“Good quality food at good prices”
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Posted 8 years ago
“Great choice of food at good price 1”
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Posted 8 years ago
“I hav shopped with tesco for 40 years in store and online now as I am housebound and disabled on a recent delivery I had delivered 3 items were 5 days out of date this was fresh cooked meats and fresh chicken breast which was out of date on the day of delivery (which was charged at full price ) I rang customer service who were very good who informed me the store manager would phone me after waiting 4 days and being prompted by service customer man I got a call from a very rude man who practically called me a liarer in that moment I put phone done my biggest regret is my daughter who noticed out of date items threw them away other wise I would hav contacted trading standards I and my family will never shop with tesco again loyalty doesn’t mean anything for tesco”
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Posted 8 years ago
“I order grocery home deliveries from Tesco quite frequently and their delivery drivers always go out of their way to ensure everything is tickety-boo!”
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Posted 8 years ago
“Knowledgeable staff”
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Posted 8 years ago
“All the products that i put in my basket were on offer. Easy to order”
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Posted 8 years ago
Tesco Direct is rated 3.2 based on 2,215 reviews