“Click and collect delivery within two days. Far much quicker than their estimated times. And the convenience of being able to collect from there local convenience stores.”
“Having been bombarded with reminders to book my slot for Christmas, which I booked in the middle of the night for the 23rd December. Knowing how unreliable the home deliveries are I went to Aldi and Makro before hand to get things I knew may now be delivered. I had 15 items not delivered.
That's not good enough, so be warned shoppers don't request a delivery too near the date you want it, you may be disappointed.”
“First Xmas shop in Tesco for years, and The Turkey we purchased was terrible, We only went in for the Home section to get some presents, but decided to buy all the food whilst there. Wish I hadn't , as The Turkey, which was expensive was the worst ,I have had in over 30 years of cooking Christmas dinner, what made matters worse was that my sister had travelled back home to have a Traditional British Christmas for the first time since emigrating 45 years ago, and having her first roast Turkey dinner, ... Yuk !!!”
“The pharmacy at Ashby Tescos is a joke. Booked in for a flu jab and when I get there the pharmacist doesn't say anything and walks behind the counter then the women comes out and says can't do it today. No phone call no sorry no nothing. Stinking service and response. Absolutely fuming. Wasted journey all around because they are so incompetent”
“Tesco made gift- buying for Christmas so easy this year. Their click-and-collect service was super efficient and took a lot of stress away from me. I also appreciated their flexibility in web-site service. They have put a great deal of effort in improving the way their web site responds to customers' needs. It offers a degree of flexibility that other websites do not - for example allowing an order to be provisional up to a few hours before collection.”
“I purchased our turkey from Tesco this year and it totally ruined our meal. It was so stringy, just awful. I tried to pull the meat off the legs with my hands to give to the dog and couldn’t get it to come off the bone, dry, tough, stringy. It should be falling off the bone.... After 36 years of cooking Christmas dinner I can honestly say it was the worst turkey we have ever had. Won’t be shopping there again.”
“The staff were extremely helpful without being overbearing, there were shoppers walking round with shopping lists looking lost but a member of staff soon offered to help and this was appreciated by the customer, after visiting other stores were it was a free for all this was a very pleasant surprise”
“Extremely Helpfull and patient in setting up and providing information on our purchase of a new mobile phone. Being in our 60s it takes a little longer for modern technology to sink in...as I said extremely patient to our needs. Purchase made at tesco purley, Surrey.”
“Non delivery of goods, being lied too by there partner company DOMU. This is the second time they have let me down - just never deal with this third rate, poor quality, bad service and no real way of complaining company. Fortunately I paid by credit card and have told this company not to honour the payment. Hopefully if more people do this the card companies will think twice about dealing with them. Happy Xmas to all but TESCO, I hope there senior staff have a bad one.”
“Efficient service, I was able to use my Tesco vouchers, which were all listed online, saving me the hassle of typing in all the online codes. Product was delivered very promptly.”
“Community support, Claire Clement, has been so helpful organising provision of Oranges for out Christingle. Also last year, Karina at Ashford, lovely ladies and an asset to Tesco.
Thank you so much”
