“I bought a blender a month ago, it started smiking so I took it back to the store but did not have a receipt. I was told on an earlier visit that it would be on my clubcard as i had registered it when purchasing. I was told that the barcode had changed on the item so I could not echange it for the smae product and they were offering £3.50 for a £12.00 blender and that they were unable to access my clubcard. I will not buy electrical items from tesco again”
“I ordered a TV on tesco direct, delivery said Saturday, then text to say my parcel had been lost would be delivered Sunday, waited in didn't turn up, phoned customer services who couldn't actually tell me where my parcel was, email to say delivery today. Mmm we' ll see.”
“couldnt order what i wanted as password information is useless..i suppose its a good way to loose custom tesco doesnt cater for the older generation i wont attemp to order anything online again its a total waste of time...a very disgruntled customer..”
“Huge up to date product range. Very easy website for choice. Ultimate shopping convenience. Very helpful with product problems and returns. Also very helpful phone contact for help. Option of using Tesco vouchers as a Tesco shopper for large product price reduction.”