“Easy to use website. All items I searched for were in stock and competitive prices/offers. Opted for Home Delivery next day and overall service was great.”
“I called into Tesco in Hemsworth to return a tee shirt which was the wrong size. The lady on customer service was called Lynn and was really co-operative. She was very friendly and very apologetic when she realised the refund she could give me was less than the price I paid because the item was now in the sale. Really nice person. Good service needs some praise these days.”
“tesco …
Brought a nintendo switch from tesco direct, recieved a voucher code within hours. On phoning tesco to query this and ask if it could be applied. The manager of head office in dublin was very rude and would not even listen to me, he spoke over me like i wasnt even talking. If i could not have the discount that was fine, but to be rude to me speak over me that is bad customer service. I had to say please can you just listen to me for one moment, but i ended up just hanging the phone up because he would not even answer my questions or listen at all. I will never buy anything from tescos again”
“Just brought a nintendo switch from tesco recieved a voucher code for £20 within hours of purchasing it. When i rang up to querie this and ask if the discount could be applied instead of just saying no and explaining why, the manager said no in a rude manor , wouldnt listern to me talked over me and when i asked him if he could please just listen to me instead of speaking over me he just said read the terms and condtions. It wasnt that the discount couldnt be apllied that anoyed me it was the fact that it was like he wasnt even listening to me, just talked over me. When i said im not buying anything from tescos again he said "ok" .
Very rude management, with the attitude the customer is always wrong. The last time i ever shop at tesco.”
“Just brought a nintendo switch from tesco recieved a voucher code for £20 within hours of purchasing it. When i rang up to querie this and ask if the discount could be applied instead of just saying no and explaining why, the manager said no in a rude manor , wouldnt listern to me talked over me and when i asked him if he could please just listen to me instead of speaking over me he just said read the terms and condtions. It wasnt that the discount couldnt be apllied that anoyed me it was the fact that it was like he wasnt even listening to me, just talked over me. When i said im not buying anything from tescos again he said "ok" .
Very rude management, with the attitude the customer is always wrong. The last time i ever shop at tesco.”
“Recently used online Tesco. Absolutely brilliant service! Will recommend to anyone that doesn't have the time to get out and shop. Do it all on the phone and brought to your door to suit you. Amazing!”
“unreliable,twice delivered damaged ordered items twice in one week ,customer service not very helpful.reporting to trading standard. avoid tesco direct?”
