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Tesco Direct Reviews

3.2 Rating 2,211 Reviews
54 %
of reviewers recommend Tesco Direct
3.2
Based on 2,211 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier

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Tesco Direct 3 star review on 16th April 2025
Clifford
Tesco Direct 1 star review on 11th February 2025
Saba Akhtar
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 2nd May 2024
Arica Shaw
Tesco Direct 1 star review on 26th April 2024
Zulakha Mughal
Tesco Direct 1 star review on 20th December 2022
Ady
29
Anonymous
Anonymous  // 01/01/2019
I was able to buy all of the items I went for.
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Posted 8 years ago
Service is always great!! Always leave the shop smiling. I can tell customers always come first x
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Posted 8 years ago
Great choice of food and house ware, friendly staff.
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Posted 8 years ago
GOOD QUALITY DELIVERY SERVICE FOR ONLINE ORDERS.
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Posted 8 years ago
They usually have what I need in stock
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Posted 8 years ago
I called into Tesco in Hemsworth to return a tee shirt which was the wrong size. The lady on customer service was called Lynn and was really co-operative. She was very friendly and very apologetic when she realised the refund she could give me was less than the price I paid because the item was now in the sale. Really nice person. Good service needs some praise these days.
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Posted 8 years ago
tesco … Brought a nintendo switch from tesco direct, recieved a voucher code within hours. On phoning tesco to query this and ask if it could be applied. The manager of head office in dublin was very rude and would not even listen to me, he spoke over me like i wasnt even talking. If i could not have the discount that was fine, but to be rude to me speak over me that is bad customer service. I had to say please can you just listen to me for one moment, but i ended up just hanging the phone up because he would not even answer my questions or listen at all. I will never buy anything from tescos again
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Posted 8 years ago
Just brought a nintendo switch from tesco recieved a voucher code for £20 within hours of purchasing it. When i rang up to querie this and ask if the discount could be applied instead of just saying no and explaining why, the manager said no in a rude manor , wouldnt listern to me talked over me and when i asked him if he could please just listen to me instead of speaking over me he just said read the terms and condtions. It wasnt that the discount couldnt be apllied that anoyed me it was the fact that it was like he wasnt even listening to me, just talked over me. When i said im not buying anything from tescos again he said "ok" . Very rude management, with the attitude the customer is always wrong. The last time i ever shop at tesco.
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Posted 8 years ago
Just brought a nintendo switch from tesco recieved a voucher code for £20 within hours of purchasing it. When i rang up to querie this and ask if the discount could be applied instead of just saying no and explaining why, the manager said no in a rude manor , wouldnt listern to me talked over me and when i asked him if he could please just listen to me instead of speaking over me he just said read the terms and condtions. It wasnt that the discount couldnt be apllied that anoyed me it was the fact that it was like he wasnt even listening to me, just talked over me. When i said im not buying anything from tescos again he said "ok" . Very rude management, with the attitude the customer is always wrong. The last time i ever shop at tesco.
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Posted 8 years ago
Recently used online Tesco. Absolutely brilliant service! Will recommend to anyone that doesn't have the time to get out and shop. Do it all on the phone and brought to your door to suit you. Amazing!
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Posted 8 years ago
Home delivery was delivered quickly and efficiently
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Posted 8 years ago
talking of tesco wadebridge , the staff are so go and helpful , it makes shopping a pleasure ,
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Posted 8 years ago
Good selection of items at reasonable prices. Opening times to suit everyone.
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Posted 8 years ago
Staff not helpful and unfriendly with no empathy for a problem that I had.
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Posted 8 years ago
The service and products were very good but the delivery charge was excessive.
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Posted 8 years ago
unreliable,twice delivered damaged ordered items twice in one week ,customer service not very helpful.reporting to trading standard. avoid tesco direct?
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Posted 8 years ago
This is a review of the Tesco mobile phone service. I have been with them for three years now, and my wife has also switched over too. Last year we travelled quite a lot in the EU and the setvice we got was excellent. Many thanks. Highly recommended
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Posted 8 years ago
Quality and prices are right. Checkout ok. Plus club card rewards. ok.
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Posted 8 years ago
very good experience.
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Posted 8 years ago
Trick prices, up one week then ' discount ' the next.
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Posted 8 years ago
Tesco Direct is rated 3.2 based on 2,211 reviews