“Very helpful with delivery, i'm currently disabled, the gentleman helped me with all the shopping and even started putting bits away in the fridge, he was a local man and we had a bit of small talk about the area before he wished me better on my recovery.”
“I had reason to complain about a food product that I didn't like. I sent an email at 8pm on the Thursday before Good Friday. At 8.30pm, (said they closed at 8pm on website!), I had a phone call from Tesco Customer Services requesting more information about the product, bar code etc, offering me their apologies and offering me a £5 Tesco gift card. Can't get better customer service than that!!”
“A few days ago I was shopping at Tesco in Clitheroe, Lancs, and struggling with the pain from sciatica in my legs. When asked how I was by Yvonne Melville, for once I said that I was in pain. Both Yvonne and her colleague took over the management of my shopping, did everything for me, packed, and put my bags in the trolley. I'd like to say thank-you to both of thm, and to say how much I appreciated their help.”
