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The AA Reviews

2.8 Rating 2,059 Reviews
44 %
of reviewers recommend The AA
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2.8
Based on 2,059 reviews
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The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Reviewer
“Customer service not like the AA car insurance people. Maybe run for AA by an agency?”
Helpful Report
(Motorbike Insurance) - Posted 8 years ago
Keith
Verified Reviewer
“Whilst modifying my policy mid term (different vehicle) it would appear that the original insurance criteria was changed without any discussion or notification”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Lowest quote .... no other reason.”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“AA were relatively straight forward to deal with, I just hope they remain so if I need to have further dealings with them”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“A.A.insurance documents are available on line but I find it a bit greedy that paper documents are only available at an extra cost. However cover offered is competitive .”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Dealing with the company was good and they looked after me”
Helpful Report
(Car Insurance) - Posted 8 years ago
Anonymous
Verified Reviewer
“Went to change address with 3 and a but months keft to run on house insurance policy. Advised that AA are brokers and the company they insured me with doesn't insure on my new postcode, which is on the biggest private housing estate in Europe. Instead they could only cancel the policy giving me 7 days to find another or they could sell me another policy at 50% higher premium with another insurer. Went on line and insured through another at near original premium. Won't use AA again”
Helpful Report
(Home Insurance) - Posted 8 years ago
Richard
Verified Reviewer
“Insisted that l have automatic renewal- which l did not want! Did not advise me that European cover would be exta - in the event this cost a further £37 for 7 days in France. Did also adopt breakdown cover as a new customer for £19 ( UK only) which l will place elsewhere next year since l can obtain it cheaper than their full price cost price of £60.”
Helpful Report
(Car Insurance) - Posted 9 years ago
Anonymous
Verified Reviewer
“the policy did what was required”
Helpful Report
(Car Insurance) - Posted 9 years ago
Marc
Verified Buyer
“They were ok. Until I bought a van in December & they could not switch the insurance over so I lost out on my no claims bonus. & they got my details wrong. So all in all "not impressed"”
Helpful Report
(Car Insurance) - Posted 10 years ago
Brian
Verified Buyer
“I can't wait for it to finish then I will gladly find another car insurance, just to costly”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“took advantage on changing car as the premium was much higher despite car being comparable”
Helpful Report
(Car Insurance) - Posted 10 years ago
Anonymous
Verified Buyer
“Once AA have your details, expect unsolicited offers and advertising”
Helpful Report
(Car Insurance) - Posted 11 years ago
Robert
Verified Buyer
“Each year the AA send me their quote for the following year. It's always way high, and every year I 'phone them and every year they say "Hold on a minute - I 'll see if I can do anything for you", and every year they then come up with a sensible quote [it's the same with their recovery services also]. Why oh why do they try it on each year - do they think we're completely thick??”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I tried to cancel this policy over aweek ago as we no longer own the car insured no answer by phone or e mail, I was also not happy with eth psuhy saleswomen who rang when teh houshold insuarnce expired aferter 6 months. I shall avoid the AA in future.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Had occasion to call out AA Breakdown which came with the policy who arrived quite promptly and effectively changed the wheel of my car due to puncture. Tried to add my America based son to my policy over Christmas and was informed that this could not be done. Apparently this is endemic through the insurance trade. It would have been handy at that time to have my 49 year old son drive but his age made no affect. The last time he was in the UK did which was three years ago. I can drive on his policy when I visit the States, however, I am nervous with the change in driving on the opposite side. I am 73.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“So much to read and get fed up with it.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Emma
Verified Buyer
“AA have help me in many way from learning to drive to brake down so can't moan really great company.”
Helpful Report
(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“So far all has been good for 2014, however price is still a keen issue......... Watch what the premium is for 2015 , or else.”
Helpful Report
(Car Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,059 reviews
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