Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 1, 55 Collins Street, Melbourne, Victoria
Rating: 4.83

4.8 Rating 7,562 Reviews

98 %

of reviewers recommend Global Work & Travel

About Global Work & Travel:

Established since 2008 and with 4 global offices, around 100 staff and over 100,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

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Phone:

+61 7 5528 4813

Email:

olivia@globalworkandtravel.com.au

Location:

Level 1, 55 Collins Street,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great. My coordinator has been so kind, patient and helpful throughout the entire process.”

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Posted 3 years ago

“The experience itself was good but there was no support whatsoever from global work and travel in term of what I was supposed to do with my time in helping the community and doing my volunteering. I could have organised this trip by myself, spent a third of my money and have the same experience. Very disappointed and won’t recommend to friends and family.”

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Posted 3 years ago

Hi there, Thank you for your review about your recent experience. I am sorry to hear that you feel this way about your trip & Global Work & Travel! We understand when you arrived, you reached out and we immediately spoke with our partner to change you to a different project with more volunteer duties. We typically get really great feedback about this particular volunteer trip as it is more of an authentic experience, but we appreciate your feedback about and will pass this on to the relevant team. If you would like to discuss this further, please do reach out to us directly. Global Work & Travel!

Posted 3 years ago

“I am currently teaching in Thailand. Ellie, Calum and David have helped me every set of the way. Answering any and all questions I had and helped put my mind at ease before my trip.”

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Posted 3 years ago

“Ellen was my trip coordinator. Unfortunately, I didn't receive much of a service from her. The first time we scheduled a welcome call, she cancelled it 10 minutes after it was scheduled to begin. The second one we scheduled, she called 90 minutes late. I find the information on the Argentina trip page misleading, as it says GWAT offers visa advice, which then turns out the advice is 'don't get a visa just do a border run.' Despite all of this, I would still recommend doing this trip, as Argentina is fabulous and teaching English here is awesome. The information from GWAT regarding average rental prices in Argentina and average salaries here are completely wrong. Argentina is very well known to have high inflation, GWAT needs to update these prices every month.”

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Posted 3 years ago

Hi Jedd, We are sorry to hear this is how you feel about your recent experience with Global! We have had a look into your trip and can see you booked a call with Ellen and unfortunately she was running a little late with another customer but let you know and if you needed to you could reschedule or if you were happy to wait you could as well. You rescheduled your call to the following week but you missed the call and you then spoke with her the following day. We apologise for any inconvenience with her being late on that first call. Thank you for the feedback about your trip to Argentina, unfortunately inflation is quite a real problem in a lot of countries right now, we will be sure to take this feedback on board to ensure our customers are aware as well. We are really glad to hear that you had a great time on your trip & being in Argentina! Thanks for travelling with Global Work & Travel!

Posted 3 years ago

“Working with Ellen Anderson with Global Work and Travel for my 2023 Legal Internship in Paris, France has honestly been a manifested dream. Even while in Paris, it still feels like a dream. I think the best part of working with Ellen and the GWT team like Stacey Johnson and David Adams is that throughout the entire year process of planning, working, and saving for this opportunity, they helped me to feel like this could be possible. I felt nervous, uncertain, a bit doubtful and they guided me through every step and struggle to obtain this opportunity I have now, and I just feel eternally grateful. It's been wonderful to have a team that has set this up for me, addressed my concerns, my family's concerns, and believed in me. Thank you so much GWT for the opportunity. I recommend GWT for any person who is looking to really branch out in other countries but needs that support and guidance to create a path of opportunity and build connections. Being in France, I met many people I can communicate with short and long term should I ever want to visit the country again and for me that is priceless. :)”

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Posted 3 years ago

“So bad, no one cared about what I wanted from my trip that I paid for and it was all about making money for the company. The jobs I was offered were in an unsafe environment and really unclean and one of the bosses was pesty. I had to do everything myself so basically paid for nothing”

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Posted 3 years ago

Hi Brooke, We are truly sorry to hear that this is how you feel about your recent trip with us. We want to assure you that we deeply care about each of our guests and their satisfaction is of utmost importance to us. It is disheartening to hear that you feel like we fell short of meeting your expectations, and for that, we apologise. Regarding the job offers, we always aim to provide opportunities that match our travellers' preferences and requirements. However we are unable to make any guarantees, were were there to assist you with your job interview, however you let us know that you found your own employment. We believe you are referring to the hostel being unclean, not the jobs that we offered as you did not start working with any of our partners. Cleanliness and safety are top priorities for us. While we do not directly manage the hostels, we work closely with them to ensure high standards are maintained. We apologise if the hostel you stayed at did not meet these standards. This particular hostel is one of the top hostels in London and most popular. We regret that you felt the need to handle everything yourself. Our team is always available to assist and support our travellers during their stay, and we would have been more than happy to help had we been aware of the situation. If you would like to discuss your concerns further or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. Global Work & Travel!

Posted 3 years ago

“Global W &T was very helpful connecting me to the hiring agencies in Thailand.”

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Posted 3 years ago

“Calum was excellent throughout the entire process.”

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Posted 3 years ago

“Service has been nothing but great and very helpful”

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Posted 3 years ago

“The service was so smooth and great! Taylor was an amazing help and I really appreciated her checking in with me and making sure everything is organized. My trip has been amazing so far and I’m glad I went through global :)”

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Posted 3 years ago

“The best and most friendly and professional company that look after you and get you to have the best time possible!”

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Posted 3 years ago

“The experience I had with Samantha was absolutely amazing, she was super helpful and true to her word when following up with enquiries, as a whole the global team had professionalism with every dealing, I’d be happy to refer anyone to them for any future aspiring travellers.”

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Posted 3 years ago

“It has been absolutely phenomenal! Calum has been such a huge help throughout my adventure! He checked in on me before I left while making sure I was totally prepared. He is continuously following up to make sure I am having no problems or concerns. I am super thankful he cares so much and he’s such an awesome coordinator to have!”

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Posted 3 years ago

“The service I’ve received today has been amazing!”

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Posted 3 years ago

“Stacey was wonderful to work with! She was super helpful and communicative every step of the way! She always got back quickly and was flexible with my changing plans. Very nice and great to work with!”

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Posted 3 years ago

“Ellen and Julie is good and helpful, same with the insurance team. They have so much patience for me”

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Posted 3 years ago

“It was wonderful they are always making sure you dont stress about anything”

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Posted 3 years ago

“The support team are excellent, however the description of the work experience needs to be updated to provide volunteers with a more accurate and detailed description of what is involved. In comparison to the volunteers from other agencies all the global work and travel volunteers, including myself, felt disappointed by the limited amount of conservation work with animals. The work we did was physically hard, especially in the weather conditions, and more farm based; planting, digging and chopping. Our accommodation, although in a stunning location, was fairly isolated. The cost of taxis everyday to leave the farm did add up. Although it was interesting and part of the experience to eat the local food, it was a very carb based diet and when undertakings such physical work, meant we were all hungry most of the time. A bit of extra protein would have been much appreciated, we all lost weight! Apart from the above, the host family were very kind and hospitable and helped us to organise various trips and outings to different parts of San Cristobel and the other islands. Galapagos is an amazing and special place and I really enjoyed seeing a side of it not experienced by most tourists.”

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Posted 3 years ago

Hi Sarah, Thank you for sharing your feedback about your volunteer trip with us. We appreciate your kind words about our support team and appreciate your feedback! We understand your disappointment in the limited amount of conservation work with animals compared to other agencies. Our program focuses primarily on conservation of plants and reserves to support the well-being of the animals in their natural habitat. This is outlined in our Pre Departure Guide, however, we will have our team look into this to make necessary updates to provide a more comprehensive understanding of the work involved. Regarding your concerns about the physical nature of the work and the predominantly carb-based diet, we apologise for any inconvenience caused. Our in-country partner has informed us that they will address this with the host families to ensure volunteers receive more protein and beans in their meals. We appreciate your understanding that the local diet in Ecuador, including Galapagos, tends to be carbohydrate-based, and efforts are being made to accommodate the dietary needs of our volunteers. We're glad to hear that you enjoyed the stunning location of your accommodation and the kindness and hospitality of the host family. It's wonderful that they assisted you in organizing various trips and outings to different parts of San Cristobel and the other islands, providing you with a unique experience beyond what most tourists typically encounter. Thank you for choosing our volunteer trip and for sharing your perspective. We hope that despite the challenges you faced, you were able to witness the beauty and uniqueness of the Galapagos Islands. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for travelling with Global Work & Travel!

Posted 3 years ago

“The service I've received from the team at global work and travel hasn't been the best. Before arriving in Ireland for my working holiday everything was sounding promising and good. Since arriving in Dublin the Irish cell phone number they gave me didn't work and was a rigmoral to set up. Secondly the issues with setting up a wise account led me to being locked out of the account with no access to the account. My place of employment for one doesn't accept a wise account,so the drama of setting up and irish bank account has been a nightmare. I've been fortunate enough that the HR team at my place of work have been so helpful in assisting me with getting a bank account sorted as well as the PPS number. Those 3 things were the big selling points as to why I went with global,the irish cell number,bank account and PPS number sorted. I know the company has said they have 24/7 support but I don't feel like I can rely on them when it's needed.”

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Posted 3 years ago

Hello, We are sorry to hear that you feel this way about your recent experience with us! We have passed your feedback on to your Arrival Coordinator who will be in touch. Your sim card should be working, we have a number of travellers who do our Working Holiday Ireland trip and we have not had this issue before, so please let your Arrival Coordinator know the issues so we can look into fixing this ASAP. We also have not had feedback that an employer is unable to pay into a WISE account, we will ask our Partner Relations Team to reach out for information about this! We are sorry that this hasn't been a smooth process for you! Your Arrival Coordinator is there to assist every step of the way for you and will check in with you during your trip but we also have our 24/ emergency line that you can call at any time of the day should you need anything! We want to ensure you are feeling support and our team are here to assist with any questions or support that you need! Thank you again for your feedback and we are sorry that your trip hasn't been as smooth as you were expecting but we are certain that moving forward our team will be able to help resolve any of your issues! Thanks Global Work & Travel!

Posted 3 years ago

“Stacey was amazing :)”

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Posted 3 years ago

Global Work & Travel is rated 4.8 based on 7,562 reviews