The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was totally satisfied with the service at the store and also with the delivery.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Christopher, and thank you for your review! We're very happy to hear that you were totally satisfied with the service at the store, and during delivery, too. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thank you for shopping with us, Florentine, and thank you for your review! We're very happy to hear that you found shopping with us to be an excellent experience. We hope you are enjoying your purchase, and we would love to help you again. Please stop by and visit us again soon!

Posted 3 years ago

“They have some beautiful furniture and Joe was awesome! He helped find what I was looking for and made my day. He even sent me a thank you card! Joe, I will be back looking for you. Thanks for all you do!”

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Posted 3 years ago

Thank you for shopping with us, Clarisa, and thank you for your review! We are very happy to hear how awesome Joe was when you visited us, and that he made your day! We're also very happy to hear that he went the extra mile and sent you a thank you card! This is exactly the kind of experience we want each of our customers to have when they visit us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“great deals and good customer service.”

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Posted 3 years ago

Thank you for shopping with us, Cornelia, and thank you for your review. We are so happy to hear that you found great deals and good customer service when you visited us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was allowed to shop with no pressure! I was checked on to see if I needed anything, but left to look at my leisure! It was a super shopping experience!”

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Posted 3 years ago

Thank you for shopping with us, Nancy, and thank you for your review. We are so happy to hear that you had a super shopping experience, and could browse our store at your leisure. This is exactly the kind of experience we want you to have every time you visit us! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Customer service friendly, mark was quick to help out with purchase. He made it easy for us to buy then pick up our new mattress.”

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Posted 3 years ago

Thank you for shopping with us, Lenny, and thank you for your review. We're very happy to hear that you had a great customer service experience when you shopped with us, and that Mark made it so easy to purchase and pick up your new mattress. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Jennifer Johnson kept us updated as what we purchased was all on back order and not in stock. About every 2-3 weeks she would send us a text and provide an update. When our kitchen set came in, and I unpacked it at home, we found 3 chairs damaged, you guys quickly agreed to return them and swap for ones that were in perfect shape. That’s overall to me excellent customer service from the sales side to the warehouse side on getting the furniture. Finally a place that understands customers!!! Great job all around and you will see us again!!”

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Posted 3 years ago

Thank you for shopping with us, Paul, and thank you for your review. We are so happy to hear that Jennifer kept you updated on exactly what the status of your order was, and that we were able to resolve the issue with the chairs so quickly. We would like to apologize for the fact that you had to deal with damage at all. That sounds frustrating! We are very pleased that we were able to get everything resolved to your full satisfaction quickly, and that you found a team with great customer service throughout your entire shopping experience. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I love the friendly staff but the prices could be a bit lower but hey :)”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Gladys, and thank you for your review. We're very happy to hear that you love our friendly staff! If you shop our competitors, you'll see that we have many higher quality products at a competitive price. Ever since we've started, our focus has been providing the best quality pieces at the very best price that we can, and in these times of constantly increasing prices, we work hard to stay competitive. We hope you are pleased with your purchase. And we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I was very happy with the low pressure sale, the information and process for purchasing.”

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Posted 3 years ago

Thank you for shopping with us, Mark, and thank you for your review. We're very happy to hear that you were very happy with the information you received and the process for purchasing. We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Found what I wanted at a good price”

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Posted 3 years ago

Thank you for shopping with us, Debby, and thank you for your review. We're very happy that you found what you wanted at a good price, and we hope you are enjoying your purchase! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“I have enjoyed each experience that I’ve had with The Great American HomeStore. It has been easy and informative. I highly recommend Ms.Deborah at the Southaven location”

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Posted 3 years ago

Thank you for shopping with us, Erin, and thank you for your review. We're very happy to hear how much you enjoyed shopping with us, and that you've enjoyed each experience that you have had when you visit us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The entire buying process was smooth and easy. The delivery crew was very courteous and did a great job getting our couch in place. Great experience all the way around!”

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Posted 3 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that your buying process was smooth and easy, that our delivery crew was courteous and did a great job, and that you had a great experience all the way around. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very prompt and awesome!!”

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Posted 3 years ago

Thank you for shopping with us, Latissuea, and thank you for your review. We're very happy to hear that you had an awesome experience when visiting us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excelente atención”

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Posted 3 years ago

Gracias por realizar tu compra con nosotros, y gracias por tu evaluacion. Estamos muy contento de escuchar que has recibido un buen servicio al realizar tu compra en nuestra tienda. Nos encantaria ayudarte de nuevo en un futuro. Ha sido un placer y esperamos verte pronto!

Posted 3 years ago

“My review is for Maxx my sales agent. He was the 5***** rating. I generally hate shopping because of the high pressure sales people but Maxx was so pleasant and knew I wanted what I wanted and didn’t push me or be aggressive for a sale. I just needed a bed board and that’s all. Because of him I will be back when I need something else. I hope he stays but he is destined to be greater. I suggest you enjoy his talents while he is there. Learn from him how to make a customer happy. Respect your customers and indeed make a customer want to come back .”

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Posted 3 years ago

Thank you for shopping with us, Elizabeth, and thank you for your review! We're so happy to hear that Maxx was very pleasant, and made your shopping experience hassle-free and pressure-free! This is exactly the kind of experience we want every one of our customers to have. We would love to help you again in the future. We hope you stop by and visit us again soon!

Posted 3 years ago

“Clay was the absolute best! Highly recommend.”

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Posted 3 years ago

Thank you for shopping with us, Iman, and thank you for your review! We're very happy to hear that Clay is the absolute best, and we hope you are enjoying your purchase. And thank you for the recommendation! that is a wonderful compliment. We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“We had a wonderful experience at the Southaven MS store. Mr. Alexander was great. Helpful and informative but not pushy. We would definitely shop there again.”

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Posted 3 years ago

Thank you for shopping with us, Mary Ann, and thank you for your review! Were very happy to hear that you had a wonderful experience with Mr. Alexander, and that he was helpful, informative, and not pushy. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Our experience was excellent we will never shop any where else and will recommend y’all to all our family and friends Kristin Hardy is our sales person and she was perfect kept us updated on everything Sincerely Judith Fuller”

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Posted 3 years ago

Thank you for shopping with us, Judith, and thank you for your review! We are so happy to hear that you had an excellent experience shopping with Kristin, and that she was perfect and kept you updated on everything! We're also very happy to hear that you recommend us to all your family and friends - that is one of the best compliments we can get! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I shopped at the GAH Store Outlet and had the nicest shopping experience, thanks to Miss Ernestine. The sofa I wanted was in stock, unlike another store where the advertised special wouldn’t be in stock for 16 weeks. Brandon, Mario, and Zach delivered my sofa 3 days later. They were on time, organized, careful, pleasant, and professional. They were in and out in 5 minutes. It was a great experience from the moment I walked in the store until I received my furniture. They will be the first place I shop from now on.”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how you had the nicest experience when shopping with Ms. Earnestine, and that we had the sofa you wanted in stock. We're also very happy to hear that you were able to have it delivered quickly and professionally by Brandon, Mario, and Zack. We're very happy to hear how careful and pleasant they were during your delivery! We look forward to your next visit with us. Please stop by and visit us again soon!

Posted 3 years ago

“The GAHS SALES PERSONS WERE AWSOME,VERY KNOWLEDGEABLE OF THEIR MURCHANDISE,AND COURTEOUS TO THE CUSTOMERS. I WAS OBSERVING THIS AS I WAS BEING HELPED.”

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Posted 3 years ago

Thank you for shopping with us, Johnny, and thank you for your review! We are very happy to hear how awesome, courteous, and knowledgeable our team was when you visited, and we are happy that you noticed it with other customers that you were observing, too! We hope you are enjoying your purchase. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews