The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

Write Your review

Tell us how The Great American Homestore made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Great American Homestore 5 star review on 30th June 2023

Latonda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much iam enjoying my furniture.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Raymond, and thank you for your review! We appreciate you shopping with us, and we're very happy to hear how much you are enjoying your new furniture. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“You have the best sales team. They are friendly, professional and get along with each other very well. You have a very good team at the Southaven location. Honestly I want to come back to buy more products just to see the guys again.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jeff, and thank you for your review! We're very happy to hear that we have the best sales team, and that you found our Southaven team friendly and professional. We would love for you to stop by and visit us again soon!

Posted 3 years ago

“Good place”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that we're a good place. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great customer service by Clay. Allowed us the space to look around and make a decision without pressure. Delivery and pickup was on time as promised. Will buy from the Great American Home Store again.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Larry, and thank you for your review! We're very happy to hear that you had a great customer service experience with Clay, and that he allowed you the space to look around and make a decision with no pressure. We're also very happy to hear that your delivery and pickup was on time and as promised! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“Tyler Littlman was my Sales Consultant and couldn't have made my experience any better. He's fantastic. I walked in looking for a sectional sofa for our movie room, and he showed me about 5 or 6, and about 3 of them I loved which made the decision tough. I came back with my wife the following day where Tyler kindly assisted us again. He thoroughly explained each one and what to expect with shipping times. We received our couch within 3 days which is unbelievable. Overall fantastic experience.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Reece, and thank you for your review! We're very happy to hear that Tyler was fantastic, and that he was able to explain the sectionals and what you could expect with shipping times. We're also very happy to hear that you were able to receive your new couch within 3 days of purchase! we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent customer service and very attentive to customer needs and desires. Overall I love the quality of furniture this business carries.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Marvin, and thank you for your 5-star review! We're very happy to hear that you were provided with excellent customer service, and that you found our team very attentive to your needs. We're also happy to hear how much you love the quality of our furniture! We appreciate you shopping with us, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Jonathan S. helped us make the purchase so much easier. He was outstanding and patient as we made our way through the store.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cesar, and thank you for your 5-star review! We are so happy to hear that John S. was outstanding and patient while you browsed, and that he made the process of shopping for new furniture easy. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We are very pleased with our purchase from The Great American Homestore. The service is great. No pressure, just friendly assistance. The delivery was flawless. We will be back!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that we provided a great customer service experience when you shopped with us, and that you got no pressure, friendly assistance, and a flawless delivery. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“When I went to the GAHS & Outlet, I knew what I wanted and they had it in the store. I was able to pick up my furniture the very next day. The price was great.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Joy, and thank you for your review. We're very happy to hear that you found exactly what you wanted when you visited our outlet, that it had a great price, and that you were able to pick it up the same day! We would love to help you again in the future. Please stop by ad visit us again soon!

Posted 3 years ago

“Great place to shop..”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you for your review! We're very happy to hear that we have a great place to shop, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent customer service! Love my furniture!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, David And Anissa, and thank you for your review! We're very happy to hear that we provided excellent customer service when you shopped with us. That's been one of our primary goals, ever since we started! And we're also very happy to hear how much you love your new furniture. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Easy purchase and pickup. Furniture was in great shape.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Nicholas, and thank you for your review! We're very happy to hear that you found it easy to purchase and pickup your new furniture, and that everything was in great shape. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I received superior service. I will definitely come back.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Denise, and thank you for your review. We're very happy to hear that you received superior customer service when you shopped with us. Ever since we started, that's been one of our primary goals! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Nice furniture and Helpful staff.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Amira, and thank you for your review! We're very happy to hear that you found nice furniture and a helpful staff when you shopped with us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I purchased this recliner for a great price and your store representative was so amazing in helping be. The warehouse guy was also solid d. I love my chair so much. Thanks you GAHS”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Joe, and thank you for your review. We're happy to hear that you got a great price on your recliner, and that our representative was so amazing when you visited us. We're also happy to hear how much you love the new chair, and that our warehouse team was great when you picked it up. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The associate was very knowledgeable and extremely kind. She did not pressure us to get any certain item. She allowed us to look around at our liesure and prompley answered all of our questions. That allowed us to make our decision and make our purchase more pleasant. Very happy with our purghas”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jeffery , and thank you for your review! We're very happy to hear that your sales associate was knowledgeable, kind, didn't pressure you to get any certain item, and answered all of your questions. We're also very happy to hear that you are very pleased with your purchase! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“CSR support was very helpful, furniture delivery great. Happy with quality of loveseat purchased.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Dorothy, and thank you for your review! We're very happy to hear that you found our team to be very helpful, that your delivery was great, and that you're very happy with the quality of the loveseat that you purchased. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Love the store, love my purchases and sales person James Drane is awesome”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Susan, and thank you for your review! We're very happy to hear that you love our store, love your purchases, and that James was awesome when you visited us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great experience with our sales rep Allen Dawson. Great communication with the delivery as well!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Carl and Jean! And thank you for your review. We're very happy to hear that you had a great experience shopping with Allen, and that you also had a great communication and delivery experience. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very good service.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Nancy, and thank you for your review. We're very happy to hear that you had very good customer service when you shopped with us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews