The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love shopping for home furnishings at the Great American Home Store. The people that work there are very helpful and professional. They are not gonna try to push you into buying something to may not need and will always make sure you have a very thing you may need. I always recommend The Great American Home Store to anyone that asks me where is a good place to shop for furniture.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, James, and thank you very much for the review and the referrals! That's one of the highest compliments we can receive. We are so happy to hear that when you visit, our team is helpful and professional. We are looking forward to helping you again in the future. Please come by and visit us again soon!

Posted 3 years ago

“I had a great experience with the associates at the GAHS. There were a few road block along the process of purchasing items, but the staff stepped up and made it right and made me feel important and satifised. Good job all around!!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Paul. And thank you for your feedback! We're so sorry that you ran into some roadblocks while purchasing, and we're very happy that our team was able to step up and make everything right for you. We're very pleased that you were satisfied, and we look forward to being able to help you again. Please stop by and visit us again soon!

Posted 3 years ago

“10 characters”

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Posted 3 years ago

Thank you for shopping with us, Carlos, and thank you for the 5 Star review! We're looking forward to your next visit. Please stop by and visit us again soon.

Posted 3 years ago

“Great service and patient. Delivery Guy was very professional and careful with my furniture. Very please with the experience.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Barbara, and thank you for your feedback! We're happy to hear that our delivery team was professional and very careful with your new furniture, and we're very happy that you are very pleased with the entire experience. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent selection, excellent service, friendly staff.”

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Posted 3 years ago

Thank you for being a valued customer, Micheal. And thank you for the 5 Star review! We are very happy to hear you found an excellent selection, excellent service, and friendly staff during your visit. We're looking forward to helping you again!

Posted 3 years ago

“Donna my sales rep was awesome. She listened to me an helped me find exactly what I wanted. I hate shopping and love to shop. Basically I don't want to waste time when I know what I'm looking for. Perfect timing and collaboration.”

Helpful Report

Posted 3 years ago

Kimberly, thank you for shopping with us, and thank you for sharing your experience. We are very happy that Donna was awesome, that she listened to you, and helped you find exactly what you needed without wasting your time. We look forward to working with you again in the futre. Please stop by and visit us again soon!

Posted 3 years ago

“Great purchase experience- Thank you. Salesman was awesome and help thru entire purchase to delivery”

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Posted 3 years ago

Thanks for shopping with us, Donna! And thank you for sharing your feedback. We're happy to hear that your salesman was awesome throughout the entire purchase and delivery process. We'd love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Plenty of merchandise to choose from and Salesmen Everette Walker was welcoming and helpful with recent purchase.”

Helpful Report

Posted 3 years ago

Thanks for shopping with us, Kimberly, and thank you for your review! We're happy Everette was welcoming and helpful, and that you find a wide selection to choose from. We look forward to helping you again. Please stop in and visit us again soon!

Posted 3 years ago

“Always enjoy shopping at your store. Our salesman was great. Not pushy at all. Very knowledgeable.”

The Great American Homestore 5 star review on 20th October 2021

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, William, and thank you for your review! We're very happy to hear that you always enjoy visiting our store. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“My experience was very enjoyable, the service was very friendly and good. Makes you feel good about where you shop and people take time out to make sure you get the quality attention you deserve.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cecil, and thank you for your feedback! We're very pleased that you found your visit enjoyable, and that you got the attention and great customer service that you deserve. We look forward to being able to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“I had a great experience in shopping for my couch and the sales associate named Vella was wonderful. The delivery went well as well! On time and handled the delivery with care. I enjoyed it and will recommend to friends. Thank you!”

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Posted 3 years ago

Thank you for shopping with us, Mimi, and thank you so much for both the review and the recommendation! We're very pleased that you had a great shopping experience with Vella, and that your delivery was on time and handled with care. We look forward to being able to help you again. Please stop by and visit us again soon.

Posted 3 years ago

“POOR CHOICES OF 3RD PARTY COMPANIES SUPPLYING YOUR STORE!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for letting us know about your experience. We're sorry you had a problem with the quality of your furniture. That sounds frustrating! We hope our service team was able to get this resolved to your satisfaction, and we hope you'll consider giving us a second chance in the future.

Posted 3 years ago

“Great deal. Great service and delivery”

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Posted 3 years ago

Thank you for shopping with us, Manbir. And thank you for your review! We're very happy that you were provided with a great service and delivery experience. We look forward to being able to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

“I had a great experience with them and will definitely use them again in the future.”

The Great American Homestore 5 star review on 19th October 2021

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Posted 3 years ago

Thanks for shopping with us, Aleyua, and thank you for sharing about your experience! We would love to help you again in the future. Please stop in and visit us again soon!

Posted 3 years ago

“Enjoyed my visit, new purchase abd will be back in fbe future for additional pieces, thank you for offering Made in America items.”

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Posted 3 years ago

Thanks for shopping with us, Karla, and thank you for your feedback! We're happy that you enjoyed your visit, and we look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“It was the greatest experience EVER! I’m so thankful for how understanding your company was with my closing dates changing so much. I relocated from another state and was dealing with the woes of new construction. I appreciate you all being so understanding of my situation . The salesman was great, the ladies in billing and scheduling and the delivery guys were so courteous and respectful of my new home. Wondering job”

Helpful Report

Posted 3 years ago

Andrea, thank you so much for shopping with us and sharing your experience! it was a pleasure being able to help you, and we are so happy that our team was able to help you through this stressful time. We're pleased that everyone from sales, to billing, to delivery was so helpful and courteous. We look forward to being able to help again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very disappointed!!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your feedback. We are sorry you were disappointed. That sounds very frustrating. We hope our team was able to get your issues resolved to your satisfaction, and we hope you'll give us a chance again in the future so that we can show you how much better we can do.

Posted 3 years ago

“Great customer service & furniture selections!”

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Posted 3 years ago

Thanks for shopping with us, Ericka, and thank you for your feedback! We're very happy that we were able to give you a wide selection of furniture to choose from, along with great customer service. We look forward to helping you again. Please stop by and visit us again soon!

Posted 3 years ago

“Excellent service and professional”

Helpful Report

(ST1) - Posted 3 years ago

Thank you for shopping with us, Eric, and thank you for the 5 Star review! We're more than happy that you found excellent and professional customer service during your visit. We look forward to being able to help you again. Please stop by and visit us again soon.

Posted 3 years ago

“In this time of the pandemic, things are not perfect for anyone. I have to say, I loved my salesgirl, Denise. She spoke me with me and updated me letting me know what was going on, good or bad. Bless her heart. I was given the time to really shop the floor the day I came in. I came back a second time and was given the time I needed to really look and decide. Great American could not deliver my furniture within a week or so but they did everything they could to make me happy. You just cannot ask for more. I feel like I bought a great deal of value and cannot tell you how much I love my furniture. It has definitely been worth the wait. Thank you all for working so hard to make my dreams come true!”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Karen. And thank you for your feedback! We are very happy to hear how much you loved Denise, that you were kept up to date on your order, and that you love your furniture. We're so happy the whole experience and the quality you were able to purchase made it worth the wait! We would love to help you again in the future. Please stop by and visit us again soon.

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews