The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went through quite a bit to get this recliner chair but finally was able to purchase it.”

Helpful Report

Posted 3 years ago

John, thank you for being a valued customer. And thank you for your review! We're sorry you had to go through quite a bit to get your recliner. It sounds like that was frustrating. We hope our team was able to get any issues resolved to your satisfaction, and we hope you will visit us again soon.

Posted 3 years ago

“Ordered and paid for furniture totally online. Just had to arrange delivery time. Delivery worked around my busy schedule. Everything went well.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Paul, and thank you for your review. We're very pleased to hear that your online purchase and delivery went well with your busy schedule. We hope to help you again soon!

Posted 3 years ago

“I was offered $260. 00 off since I was paying in full ( which I did not ask for) but when I got home it was not reflected in the receipt. I even asked when checking out if that total included the discount and the salesperson assured me it did. My fault I guess for not looking at the receipt at the store. I just wish she hadn’t said it in the first place.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for sharing your feedback with us! We are sorry that you did not see a discount reflected on your receipt. That sounds frustrating. Our management team has reviewed your situation, and we hope they were able to get this resolved to your satisfaction. Thank you for being a valued customer, and we hope to help you again in the future!

Posted 3 years ago

“Great products and awesome end to end shopping, delivery and service experience.”

Helpful Report

Posted 3 years ago

Thank you so much for being a valued customer, and thank you for your review! We are very happy to hear that you had an awesome experience with every aspect of your purchase. Please come by and visit us again soon.

Posted 3 years ago

“great customer service were provided very professional and informative, very knowledge of the store inventory off the top of her head. Mrs Tina Lane is the best!!!!!”

Helpful Report

Posted 3 years ago

Thank you for your review, Arletha, and thank you so much for being a valued customer! We are very pleased to hear that Tina provided a great customer service experience with her knowledge of our current inventory. Please stop in and visit us again soon.

Posted 3 years ago

“Good experience finding what I needed.”

Helpful Report

Posted 3 years ago

Jill, thank you for being a valued customer, and thank you for your review. We're happy to hear that you had a good experience finding exactly what you needed. Please stop in and visit us again soon!

Posted 3 years ago

“Sales person very pleasant, helpful, answered all questions that I asked. Good service.”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Edward, and thank you for your feedback. We are very pleased that you received good customer service, and that your salesperson was pleasant and helpful. Please come in and visit us again soon!

Posted 3 years ago

“Once I received the sofa noticed that it has plastic legs. You heard me, plastic...not wood. Expensive couch to be sold with plastic legs. I had to order wood legs from Amazon. Really. I am cautious about shopping with Great American Homestore now. BTW - other sofas also had plastic legs.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Linita, and thank you for your feedback. We're sorry that the couch you purchased was expensive to have plastic legs. That sounds frustrating! We hope you are pleased with it now, and our team will take note of this so we can improve in the future. We hope you'll consider giving us a second chance in the future!

Posted 3 years ago

“great service always at great American.”

Helpful Report

Posted 3 years ago

Thank you for being a valued customer, Jafar. And thank you very much for your feedback. We are so happy to hear that you always get great customer service when you visit us. Please stop by again soon. We're looking forward to your next visit!

Posted 3 years ago

“Very happy with the serevice.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review. We're so happy to hear that you are very happy with the service you received when you visited our store. Please stop by and see us again soon!

Posted 3 years ago

“Wonderful experience & exceptional help.”

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Posted 3 years ago

Thank you for being a valued customer, Annemarie. And thank you for your review! We're so pleased that you had a wonderful experience and exceptional help when you visited us. Please stop by and see us again soon!

Posted 3 years ago

“Friendly, concerned and helpful about my wants (& needs).”

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Posted 3 years ago

Thank you for shopping with us, and thank you very much for your review! We're very pleased that you found our team friendly, concerned, and helpful about what you needed. Please visit us again soon!

Posted 3 years ago

“First off, Joe was absolutely a treat to work with. He helped us find the perfect chairs to match an existing table we had bought already somewhere else. His taste matched our spot on. We really love the quality and pricing of Great American Home store and look forward to buying more with them in the future!”

The Great American Homestore 5 star review on 27th October 2021

Helpful Report

Posted 3 years ago

Chloe, thank you so much for shopping with us, and thank you for your review! We are very happy to hear that you found Joe a treat to work with, and that he was able to help you find quality dining chairs that match your table. Please stop by and visit us again soon!

Posted 3 years ago

“Great selection friendly staff.”

Helpful Report

Posted 3 years ago

Jerald, thank you for being a valued customer, and thank you for your feedback. We're happy to hear that you found a great selection of furniture and helpful staff during your visit. We are looking forward to your next visit. Please stop by and see us again soon!

Posted 3 years ago

“Dr. Phil was very helpful and very patient with me as I couldn't decide which table I wanted. My experience overall was great!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ethlyn, and thank you for being a valued customer. We are so happy that you had an overall great experience, and that you found Dr. Phil to be helpful. Please stop by and see us again soon!

Posted 3 years ago

“The employees were very informative and helpful to all of my needs.”

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Posted 3 years ago

Thank you for shopping with us, Lawrence, and thank you for your review. We are very happy to hear that you found our team to be very helpful and informative. Please stop by and visit us again soon!

Posted 3 years ago

“great store”

Helpful Report

Posted 3 years ago

Thank you for your review, Mack, and thank you for shopping with us. We are very happy to hear that we have a great store! Please stop by and visit us again soon.

Posted 3 years ago

“They have what you are looking for in the store”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Nellie, and thank you for your review. We're pleased to hear that we had exactly what you were looking for in our store! Please stop by and visit with us again soon.

Posted 3 years ago

“Great American home store was very helpful and had a wonderful variety to choose from. The staff was friendly and helpful and every time we called to check on our order they answered immediately and were very helpful”

Helpful Report

Posted 3 years ago

Thank you for being valued customers, and thank you for your feedback! We are very happy to hear that our team was friendly, helpful, and had immediate answers to your questions. And we're also very pleased that you found wonderful selections to choose from. We'd love for you to stop by and visit us again soon!

Posted 3 years ago

“I’ve always had good luck at TGAHS finding what we need. This time it was a mechanical bed and mattress. Good service and delivery”

Helpful Report

Posted 3 years ago

Thank you so much for being a loyal customer, and thank you for your review! We are so pleased to hear that you are always able to find what you need when you shop with us, and that we've provided good service and delivery. We look forward to helping you again in the future. Please stop by again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews