The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my kitchen table!”

The Great American Homestore 5 star review on 25th December 2021

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Patricia, and thank you for your 5-star review! We're so happy to hear that you love your new kitchen table. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We had a wonderful salesman, Mr. James...he was so kind and helpful. We also were able to talk to the owner. Very satisfied with the whole experience. Will definitely be back to purchase more furniture.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you for your review! We are so happy to hear that James was a wonderful, helpful salesman and that you had the opportunity to speak with the owner! We're very pleased to hear that you are very satisfied with your furniture shopping experience, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Shopping Great American Homestore was convenient and easy”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Charles, and thank you for your review! We're very happy to hear that we made furniture shopping easy and convenient for you. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We had great customer service from start to finish. Denise, our sales associate, was attentive but not overbearing. She called us with updates on shipping and communicated well during the whole process. She was great to work with!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Amanda, and thank you for your review! We're very happy to hear how great Denise is to work with. We appreciate that she was attentive, kept you updated, and communicated well with you about your order. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Good”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Latresha, and thank you for your 5-star review! We're happy to hear that we provided a good furniture shopping experience for you. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I wish I could remember my salesman name. He was compassionate and understanding. He helped me decide which dining table I needed in my new house. We moved so I don’t remember his name. But I love my table. Perfect choice.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Cathy, and thank you for your review! We are so happy to hear how compassionate and understanding your salesman was, especially with how stressful moving can be! We're very glad he was able to help you find the perfect dining table for your new home. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The staff here are amazing! You will not get better service or hospitality anywhere else I can promise you!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Sudonna, and thank you for your review! We are so happy to hear that our team is amazing and that you won't find better service or hospitality anywhere else! That's a wonderful complimentl! We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The salesman was very nice”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Shadia, and thank you for your review! We're very pleased to hear that your salesman was very nice. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great Customer Service”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Darrell, and thank you for taking the time to leave a review! We're very happy to hear that we provided great customer service when you shopped with us. We would love to help you again in the future. Please visit us again soon!

Posted 3 years ago

“No pressure salesman, very respectful and helpful. Delivery was on time and absolutely no problems. I highly recommend GAH for your furniture needs. We are repeat customers and will continue to be.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, James, and thank you so much for your review! We're very happy to hear that your salesman was no pressure, respectful, and helpful. We're also very pleased that delivery was on time and hassle-free. The very best part of this for us is that you're a repeat customer and will continue to be! We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Amazing customer service. Mattress delivery guys noticed our bed wasn't assembled correctly and offered to fix it for us!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jenny, and thank you for your review. We are so pleased to hear that we provided an amazing customer service experience and that our delivery crew spotted the assembly issue with your bed and were able to fix that for you immediately! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Very good selection”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're happy to hear that you found a very good selection of furniture when you shopped with us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great product Great service”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Jean, and thank you for your review. We're very happy to hear that you found both great products and great service when you visited us. We would love to help you again. Please stop by and visit us again soon!

Posted 3 years ago

“Bryan, our sales person, was very helpful and knowledgeable of the furniture we purchased. Delivery was done within 10 days. Beautiful furniture arrived and the set up was done professionally. They even noticed the scratch on the top of the white dresser and instructed to contact the sales person regarding its repair.”

The Great American Homestore 5 star review on 21st December 2021

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Patricia, and thank you for your review! We're so happy that Bryan was very helpful and knowledgeable about your furniture, and that the delivery of your beautiful furniture was timely and the setup was done professionally. We're also very happy that the delivery team noticed the scratch and gave you the info you needed to get that taken care of quickly! We hope that was resolved quickly and to your satisfaction. If you need additional assistance, please reach out to us at 901-260-5900 or through our website, and we'll be more than happy to help. We look forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Sales person was very cordial and helpful. The furniture was superb. Well satisfied.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that your salesperson was cordial and helpful, that the quality of your furniture is superb, and that you are very satisfied with your purchase. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Workers was very friendly and respectful on time will be purchasing again from you all again very happy customer”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that you found our team helpful, respectful, and on time. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The lady salesman Vella was very sweet and professional”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Vella, and thank you for your review. We are very happy to hear that Vella was very sweet and professional. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great experience from purchase of bed to delivery!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Seth, and thank you for your review. We're so happy that you had a great experience from purchase to delivery! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Easily the nicest and best customer service from everywhere we shopped that day.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Grant, and thank you for taking the time to write a review! We're very happy to hear that we were able to provide the nicest and best customer service from everywhere you shopped! We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I have been very pleased with our purchases from The Great American Homestore. As with most furniture during our current times, it took several months for two of our living room pieces to come in but our salesman, James, was wonderful with keeping us updated on the progress of our order.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We are very happy to hear how pleased you are with your purchase, and we're also very happy to hear how wonderful James has been about communicating with you and keeping you updated. We appreciate you, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews