The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The two gentlemen that delivered my sofa were so professional and so very nice! They both deserve a raise this day and time for showing up and also representing Great American home store so well in this day and time!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Robert & Lisa! And thank you so much for your review. We are so happy to hear that our delivery team represented us so incredibly well! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Best furniture store in Memphis!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Madj, and thank you for your review! We're very happy to hear that we are the best furniture store in Memphis - that is a wonderful compliment! We appreciate you, and we would love to help you gain in the future. Please stop by and visit us again soon.

Posted 3 years ago

“the store is set-up very easy to move from product to product. Jonathan was very helpful and pick-up at the dock was fast and easy (hard workers)”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Dan, and thank you for your review! We're very happy to hear how easy it was for you to move from product to product in our store, that Jonathan was very helpful, and that you found picking up your furniture to be a fast and easy process. We would love to help you again in the futre. Please stop by and visit us again soon!

Posted 3 years ago

“We have purchased several items from GAHS and have always been happy with the service and products that we recieved. GAHS is always our first stop and often our last!”

Helpful Report

Posted 3 years ago

Thank you for being a loyal customer, Chad, and thank you for your 5-star review! We are so happy to hear that you have always been happy with the products and service you have received. One of our primary goals is to provide a customer service experience that is second to none! And we're very pleased to hear that we are always your first stop. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I had never been in store before. I met Scot Lancaster, who was very helpful. With his help, I found a recliner and love seat-everything went as he said it would, as far as delivery and set up-the delivery guys were great!!! I am so very happy with my purchase.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Whit, and thank you for your review! We are so happy that Scot was able to help you find everything you needed, that everything went exactly as he said it would, and that the delivery guys were great! We are also very pleased with how happy you are with your purchase, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“We bought a reclining sofa and loveseat set, and were disappointed that the sofa was not immediately available for delivery (approx 6-month wait), but we could get the loveseat immediately. We love the loveseat set and were pleasantly surprised to receive call that the sofa was ready for delivery two months early!! Great way to start the new year!! Everything was fully explained by our sales person (Matt) and we're delighted with the furniture, the salespeople and the delivery people. Keep up the great work!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, John And Linda, and thank you for your review! We're so happy to hear how much you love your new reclining loveseat and sofa, and that we were able to deliver the sofa about two months before the original estimated delivery time. We're also very happy to hear how delighted you are with Matt, the salespeople, and the delivery people! We look forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I’ve been shopping at Great America HomeStore for the last 10 years now and I’m very pleased with their selection and also their customer service. Happy customer”

Helpful Report

Posted 3 years ago

Thank you for being a loyal customer, and thank you for your 5-star review! We're very happy to hear how happy you are as a customer of 10 years, and that you have been very pleased with the selection and our customer service. We're looking forward to helping you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Joe C great sales associate! Thank you.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Walter, and thank you for your review! We're so happy to hear that you enjoyed your time with Joe, and that he's a great associate. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Salesperson was great!!”

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Posted 3 years ago

Thank you for shopping with us, Essie, and thank you for your review. We're very happy to hear that you had a great salesperson, and we would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Helped me on selecting items I needed. Informative and courteous.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Myra, and thank you for your review! We're very happy that our team was able to help you find the furniture you need, and that you found the associates who helped you to be informative and courteous. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Mr. James Drain is the best along with the rest of the team.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, and thank you so much for the 5-star review! We're so happy to hear that James and the rest of our team is the best! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Daniel was wonderful in answering my questions and concerns. The delivery guys was wonderful as well”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Marilyn, and thak you for your review! We are very happy to hear that Daniel was wonderful about answering questions and addressing your concerns. And we're also very pleased that the delivery guys were wonderful! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I had been putting off buying a much-needed bedroom set. I went into the Southaven MS store and within minutes had secured a lovely set. Even had my son to later purchase great items. - RM”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Rosalyn, and thank you for your review! We are so pleased that we were able to help you find a lovely bedroom set within minutes of arriving. And thank you for recommending us to your son, too - that is one of the very best compliments we could receive! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Ms. Wanda was very helpful with my shopping experience at The Great American Homestore. The ladies at the front desk were very knowledgable and professional.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Tina, and thank you for your 5-star review! We are very happy to hear that Wanda was very helpful, and that the ladies at the front desk were helpful and professional. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Angela, and thank you for your review! We are so happy to hear that you had a great customer service experience when you shopped with us. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Mark Mitchell went above and beyond to help my husband decide what we: 1. wanted 2. needed 3. final purchase. Mark's customer service exceeded our expectations and we will be back to purchase more furniture in the future.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ernestina, and thank you for your 5-star review! We're very happy to hear that Mark's customer service exceeded your expectations and that he was able to help you find the perfect furniture for your home. We would love to help you again in the future, and we are looking forward to your next visit. Please stop by and visit us again soon!

Posted 3 years ago

“Great Store & Delivery Service...5 Stars.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Timothy, and thank you for your 5-star review! We're very happy to hear that we have a great store and a great delivery service! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“Great service and price. Product was in stock and was able to pick it up same day!”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Ken, and thank you for your review! We are so happy to hear that we were able to provide you with great service and a great price when you visited us. We're also happy to hear that you were able to pick up your in-stock furniture the same day! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“The sales person gave enough time to look around then when we had questions he was able to help. He even moved a table and picture for us to match the living room set.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Danny, and thank you for your review! We are so happy to hear that your salesperson gave you plenty of time to look around, and was able to help whenever you had a question about something. We're also very pleased that he was able to help you match the living room set by moving some things around a little for you! We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

“I enjoyed my salesperson with the best attitude.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Arterice, and thank you for your review! We're very happy to hear how much you enjoyed your salesperson and their great attitude. We would love to help you again in the future. Please stop by and visit us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews