The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, Professional installer great job. 👍🏽”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tony, and thank you for your review! We're very happy to hear how good and professional your installer was. We are looking forward to helping you again in the future. Please stop by and visit us soon!

Posted 2 years ago

“I really love your customer service person everyone is so friendly and helpful.”

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Posted 2 years ago

Thank you for shopping with us, and thank you for your 5-star review! As a local business, your feedback is very important to us. We're very happy to hear how you really love our customer service, and that everyone was very helpful and friendly when you shopped with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come in and visit with us again soon!

Posted 2 years ago

“Allen was the man that helped me out with buying my lamps. I’m very happy with the folks at Great American. Everyone was nice and cordial. The only thing I saw that I didn’t like was there was food on a side table as I was walking around! Other than that my experience was great!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear how nice and cordial everyone was when you shopped with us! We are very sorry about the food you saw on a side table; that does sound frustrating! our managers will look into how that happened, and will take immediate steps to correct that in the future. We'd love to help you again in the future, and we'd love to show you how much better we can do! Please stop by and visit with us again soon.

Posted 2 years ago

“My experience at Great American was made by one of the floor salesman by the name of Phillip Lacey. I was referred to him by another furniture store that didn’t have what I was looking for. He is extremely pleasant and very knowledgeable. He helped me secure two pieces of furniture for great prices. I will definitely be visiting him again and referring as many people as I can to him.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Carter, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear how pleasant and knowledgeable Phillip was when you visited us, and that he was able to help you with two pieces of furniture at great prices! And we greatly appreciate your referral - that is a wonderful compliment for us to get! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“I have bought several pieces of furniture from The Great American Home Store and it hascalways been a great experience. Danny is awesome!”

Helpful Report

Posted 2 years ago

Thank you for coming back to shop with us again, Rita, and thank you for your review. As a local business, your opinion is valuable to us! We're very happy to hear you have always had a great experience shopping with us, and that Danny is awesome. We hope you enjoy your new furniture for may years to come, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Really nice place to shop Lotta to choose from Nice customer device, really liked my sales lady Delivery men were were polite and on time Thank you”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Lynne, and thank you for your review! We're very happy to hear that you found our furniture store to be a nice place to shop, with lots to choose from, nice customer service, and a saleslady you really liked. We're also very happy to hear that our delivery team was polite and on time. We hope you are enjoying your furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Beautiful furniture with excellent customer service”

Helpful Report

Posted 2 years ago

thank you for shopping with us, Carol, and thank you for your review! As a local business, your feedback is very important to us. We're very happy you found beautiful furniture and excellent customer service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Mattress problem. Sewed it myself. Wasn't bad as first one.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Jeaneane, and thank you for your review. We're very sorry to hear that you had a problem with your mattress, that it wasn't as bad as the first one, and that you sewed it yourself. That sounds frustrating! Please get in touch if you need assistance with your new mattress, and we'll be happy to help. We hope you'll consider giving us a second chance in the future, so we can show you how much better we can do! Please come by and visit with us again soon.

Posted 2 years ago

“Everything came the way I saw it in the store. The delivery was just as explained. It's a very beautiful pub table and chairs!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, AJ, and thank you for your review! We're very happy to hear that everything you purchased arrived exactly the way you saw it displayed in the store, and that the delivery happened exactly the way it was explained. We're also very happy to hear how beautiful your new pub table and chairs look in your home! We hope you enjoy it for many years to come, and we'd love to help you again in the future. Please stop by and visit us again soon!

Posted 2 years ago

“We love our furniture.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, and thank you for your review! We're a local business, so your feedback is very important to us. We're very happy to hear that you love your new furniture, and we hope you enjoy your new furniture for many years to come. We'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Friendly and Knowledgeable staff. All working together well with delivery and pickup team in warehouse.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Dan, and thank you for your review! We're very happy to hear that you found a friendly and knowledgeable staff when you shopped with us, and that our team worked together well. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Great furniture, great customer service!”

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Posted 2 years ago

Thank you for shopping with us, troy, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear that you found great furniture and great customer service when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit us soon!

Posted 2 years ago

“Ordered the goods in January and finally all goods delivered in October. Kept getting confused messages along the way. When I called office I got a very rude young lady who basically called me a liar. Only positive of order was an excellent sales person”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Howard, and thank you for your review! We're very sorry that your order took so long to arrive, that you got confusing messages about your order, and that the young lady you spoke with when you called was rude. That sounds frustrating! Our managers are reviewing your situation so we can take immediate steps to improve these things. We hope you will consider giving us a second chance in the future, so we can show you how much better we can do. Please stop in and visit with us again soon!

Posted 2 years ago

“I loved my experience it was easy and it was my favorite color! Associate was excellent!”

The Great American Homestore 5 star review on 13th October 2022

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tiffany, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to earn a 5-star review from you! We're very happy to hear how easy your furniture shopping experience was, and that our associate was super helpful. We're also very happy to hear that you found wonderful furniture in your favorite color! We hope you enjoy your new furniture for many years to come, and we're looking forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The staff were all excellent. The sales, the delivery everyone was professional and kind.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Ashely, and thank you for your 5-star review! We're very happy to hear that our entire staff was excellent when you shopped with us, and we're pleased to hear everyone from our sales team to our delivery team was very professional and kind. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“The salesman was very polite and knowledgeable. And they delivered my furniture with care.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tammy, and thank you for your review. As a local business, your feedback is very important to us. We're very happy to hear that your salesman was very polite and knowledgeable, and that your furniture was delivered with care. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Everything was delivered as promised. Great quality. Only reason not excellent. My cocktail table had a screw piercing through the wood. But I love the furniture I received”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Adkin, and thank you for your review! We're very happy to hear that everything was delivered as promised and is great quality. We are sorry to hear that your coffee table had a screw that pierced it, although we're also very happy to hear what great quality you found overall when shopping with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The service and workers were excellent!!”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Tychieca, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to have earned a 5-star review from you. We're also happy to hear how excellent our workers and service was when you shopped with us! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Staff was knowledgeable and Delivery persons were Super Kind and Professional”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Andrews, and thank you for your review! We're very happy to hear how knowledgeable our staff is, and that our delivery drivers were super kind and professional. As a local business, your feedback is important to us, and we're pleased to earn a 5-star review from you! We hope you're enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon.

Posted 2 years ago

“I love it!!!! Wonderful staff and delivery drivers.”

Helpful Report

Posted 2 years ago

Thank you for shopping with us, Sabrina, and thank you for your review! As a local business, your feedback is very important to us. We're very happy to hear how wonderful our staff and delivery team is, and how much you love your new furniture! We hope you enjoy it for many years to come, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews