The Great American Homestore Reviews

Name: The Great American Homestore
Address: 5295, Pepper Chase Drive, Southaven
Rating: 4.63

4.6 Rating 2,002 Reviews

91 %

of reviewers recommend The Great American Homestore

4.6

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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The Great American Homestore 5 star review on 9th November 2023

101

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never been in this store & always by it. Today, I decided to stop in & look for a wall piece for my dining room & spotted several items that were gorgeous. I wound up nailing it down between two options & left with my purchase of a beautiful piece! I am very pleased with the look & how it turned out! Mr. Bryan Porter was the guy who helped me & went above & beyond with helping me!”

The Great American Homestore 5 star review on 15th September 2022

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Samantha, and thank you for your review! We're very happy that decided to stop by and visit with us, and we're also very happy that you were able to find the perfect piece for your home (along with several other gorgeous pieces) when you did! We're also very happy to hear how Bryan went above and beyond to help you during your visit. We hope you continue to enjoy your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“The sales man was really helpful - took us around to exactly what we were looking for IN STOCK and gave us a very fair deal.”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your review! We're very happy to hear that your salesman was very helpful, and helped you get a very fair deal on a piece that was in stock! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Now it took a year for my furniture to come in- Jennifer Johnson was outstanding staying in touch with me. I do have couch- loveseat to be picked up and exchanged calling today to be sure it happens mine does not recline”

The Great American Homestore 5 star review on 14th September 2022

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Posted 3 years ago

Thank you for shopping with us, Deborah, and thank you for your review! We're very happy to hear what an outstanding job Jennifer did of keeping you updated on your order. We are sorry that your piece has to be exchanged for one that reclines, and we hope we were able to get that exchange taken care of quickly and to your satisfaction. If you still need assistance with your new furniture, please get in touch through our website or give us a call, and we will be happy to help!

Posted 2 years ago

“My experience was excellent. I have visited once and my nephew purchased. The next time I purchased and we both used the same sales person, Bonita. She was so attentive , patient and helpful. I will send my family and friends back to her!”

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Posted 3 years ago

Thank you for shopping with us. Susan, and thank you for your review! We're very happy to hear what an excellent experience you had furniture shopping with us/We're also very happy to hear that Bonita was so attentive, patient, and helpful that you asked for her when you returned to shop with us again! And thank you for the referral to family and friends - that is a wonderful compliment for us to receive! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Greasiest service ever. Even if I pay a little more sometimes it’s worth it because of the service from the time u walk in until the item is in your home.”

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Posted 3 years ago

Thank you for shopping with us, Sharon, and thank you for your review! We're very happy to hear that our service is worth even more, from the time you walk in the door of our store until your new furniture arrives at your home. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Deborah was and is always professional and very helpful. I always go to her when I am wanting something at your store. She’s wonderful!”

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Posted 3 years ago

Thank you for shopping with us, Ryan, and thank you for your review! We're very happy to hear that Deborah is always very professional and very helpful, and that you always ask for her whenever you visit us. It's a pleasure to hear how wonderful she is! We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Very nice attitude even when my salesperson was iut”

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Posted 3 years ago

Thank you for shopping with us, William, and thank you for your review! We're very happy to hear that our team had a very nice attitude when you shopped with us. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“This is the second purchase I have made since the first of this year. Bryan Porter has been the salesperson to help me each time. I specifically ask for him the second time because of all his help on my first purchase.”

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Posted 3 years ago

Thank you for coming back to shop with us again, Pauline, and thank you for your review! We're very happy to hear that Bryan was so helpful during your first visit that you asked for him again during your return visit. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please come by and visit with us again soon!

Posted 2 years ago

“Salesman very knowledgeable didn’t push anything very quick to do paperwork and pickup my purchase.”

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Posted 3 years ago

Thank you for shopping with us, Joseph, and thank you for your review! We're very happy to hear how knowledgeable your salesman was, and that he gave you a pressure-free furniture shopping experience. We're also very happy to hear that your paperwork was quick, and that you were able to pick up your purchase very quickly. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and see us again soon!

Posted 2 years ago

“I love the store and the people that work there”

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Posted 3 years ago

Thank you for shopping with us, Danny, and thank you for your review. We're very happy to hear how much you love our store and the people that work here! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 2 years ago

“Very helpful, respectful, and know!!”

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Posted 3 years ago

Thank you for shopping with us, Rose, and thank you for your review! We're very happy to hear that you found our team to be helpful, knowledgeable, and respectful. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please stop by and visit with us again soon!

Posted 2 years ago

“Ms Leigh Dunlap was very helpful and I appreciate it I will be back to do business with her such a sweet person”

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Posted 3 years ago

Thank you for shopping with us, Kenneth, and thank you for your review! We're very happy to hear how sweet and helpful Leigh was when you shopped with us. We are looking forward to your next visit and helping you again, and we hope you are enjoying your new furniture! We would love to help you again in the future. Please stop in and visit us again soon.

Posted 3 years ago

“Great store, with lots to choose from.”

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Posted 3 years ago

Thank you for shopping with us, Mandolyn, and thank you for your review! We're very happy to hear that you found a great store with plenty to choose from when you visited with us. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Our sales guy we very helpful, knowledgeable, and patient”

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Posted 3 years ago

Thank you for shopping with us, Jessica , and thank you for your review! We're very happy your salesman was helpful, knowledgeable, and patient. we hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“The salesperson was polite and courteous. Phil introduced himself and allowed us to look around and call him when needed.There was no pressure.”

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Posted 3 years ago

Thank you for shopping with us, Betty, and thank you for your review! We're very happy to hear how polite and courteous your salesman, Phil, was, and that he allowed you the time and space to browse our furniture at your leisure. This is exactly the kind of experience we want every customer to have when they visit us! We hope you are enjoying your new furniture, and we would love the chance to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

“The sales man did not ring up our order properly. He missed adding several items to our order that resulted in us having to go back to the store and place a second order. The table took over 8 months to get to us. The sectional sofa we purchase started breaking at approx 8 months post delivery. The dining chairs were not put together properly. Screws started falling out of the chairs in day two. Thus far I am not very impressed.”

Helpful Report

Posted 3 years ago

Hi Stephanie, thank you for shopping with us, and thank you for your review. We are so sorry that several items were missed when you were rung up, resulting in a second order having to be placed for pieces that took a long time to arrive again. We're also sorry that your dining chairs were not put together properly. That sounds frustrating! Our managers looked into this for you, and we hope they were able to resolve everything to your satisfaction. We hope you will give us a second chance in the future. We'd love the opportunity to show you how much better we can do! Please stop by and visit us again.

Posted 3 years ago

“We received great service, the salesman Rick, greeted us with a beautiful smile, went over and beyond to make sure our experience with your company was totally awesome!!!!! Excellence with a smile 😃”

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Posted 3 years ago

Thank you for shopping with us, Jc And Levator, and thank you for your 5-star review! We're very happy to hear that Rick greeted you with a beautiful smile and proceeded to give you great service that went over and beyond to make sure you had an awesome shopping experience. This is exactly the kind of furniture shopping experience we want every customer to have, and we're very pleased that Rick was able to provide that! We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“we had the best sales person ever. John Robinson was a great assest to your company. Very attentive and caring. I will use him again and recommend him to all my friends.”

Helpful Report

Posted 3 years ago

Thank you for shopping with us, Don, and thank you for your review. We're very happy to hear that you had the best ever salesperson help you. It's wonderful to hear what a great asset John is to our company! We're very happy to hear that he was very attentive and caring, and that he earned your recommendation to your family and friends. That is a wonderful compliment, and as a local business, your feedback is especially important to us. We hope you are enjoying your new furniture, and we look forward to helping you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“Good service and delivery on time.”

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Posted 3 years ago

Thank you for shopping with us, and thank you for your 5-star review! We're very happy to hear that you had good service and an on-time delivery. We hope you are enjoying your new furniture, and we would love to help you again in the future. Please stop by and visit with us again soon!

Posted 3 years ago

“The salesmen were very polite and helpful. And the delivery guys were polite and friendly and quick. I am very happy with my furniture and tables. This is my second purchase with GAHS and would definitely purchase from you all again in the future.”

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Posted 3 years ago

Thank you for shopping with us, Margaret And Ryan, and thank you for your review! We're very happy to hear that you found our salesmen to be polite and helpful, and that our delivery team was also friendly and quick. We're also very happy to hear how happy you are with your furniture and tables! We hope you continue to enjoy your new furniture, and we would love to help you again in the future. Please stop in and visit with us again soon!

Posted 3 years ago

The Great American Homestore is rated 4.6 based on 2,002 reviews