The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. However, regrettably I had to return rugs as their colour was nearer to terracotta than red - I have a red wall in my kitchen and the difference was very noticeable. I was not pleased as postal charge for return was £20!”

Helpful Report

Posted 7 years ago

“Great rug. Saw one in N Ireland thought it would brighten up our snug it does .Dogs love it. Great prompt service .Thank you”

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Posted 7 years ago

“Good site, good descriptions and colour guides. Very pleased with my rug, excellent quality at very competitive price. Prompt delivery. Thank you 😄”

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Posted 7 years ago

“I was advised by a relative to have a look. As i was able to check the Rug they had bought, knew the quality was good. The online viewing of rugs is easy and selection extensive. Ordering was straightforward and received email day before the delivery by Parcel Force. Would definitely buy from this company again. The photo of my Hallway Rug uploaded makes me smile every time I walk into my home.”

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Posted 7 years ago

“We have now used The Rug Seller Limited at least four times and on each occasion have been impressed by their range of ware, plus the speedy delivery of our chosen items. Brilliant and faultless!!!”

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Posted 7 years ago

“On receiving my order which was prompt and nicely wrapped I discovered that it was far removed from the colour I was expecting, I realise there can be some differences when ordering from photos online but I felt on this occasion it difference was quite noticeable. I emailed Rug Seller and sent photos but as yet have had no reply. I realise I have the option of sending the rug back but on enquiring with different couriers found the cheapest option to be over £30.00 which I find unacceptable as a customer to have to pay, so please be aware that you are liable for any returns if you are not satisfied with the product .”

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Posted 7 years ago

“Incredibly good service goods arrived the following day, I am more than happy with this rug. Would definitely recommend this company.”

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Posted 7 years ago

“Rug rolled to tight can’t get rid of the ridges hopeless.”

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Posted 7 years ago

“Really pleased with the lovely rug just what I was looking for and it looks perfect. I have always been pleased with the quality of your rugs and your service Thank you”

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Posted 7 years ago

“My rung is beautiful exactly what I wanted and it arrived well wrapped and on time. I also believe it was very good value for money.”

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Posted 7 years ago

“Good quality, value for money and speedy delivery.”

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Posted 7 years ago

“Good choice of rugs and delivered on time!”

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Posted 7 years ago

“quality and choice amazing all at affordable prices”

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Posted 7 years ago

“This is my second rug ,was so happy with first I ordered larger version of rug although not as pleased as there are a few snags in larger one”

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Posted 7 years ago

“The website and service was excellent but I think the rugs I bought are over priced for the quality”

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Posted 7 years ago

“I now have 7 And they are wonderful! I keep them out of direct sunlight to stop them from fading”

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Posted 7 years ago

“Very happy with my rugs ,would come back again.”

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Posted 7 years ago

“Very satisfied with this seller and how they described the quality of the product.”

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Posted 7 years ago

“Beautiful rug. Love the vibrant colours.”

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Posted 7 years ago

“A great product and prompt service, the web site was easy to use”

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Posted 7 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews