The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for a particular colour and texture of rug and The Rug Seller was recommended to me. Also I wanted wool! I am extremely pleased with my purchase, The Savannah grey rug is perfect in my lounge, great quality, very well packaged, and delivered very quickly. I can't complain. Well worth the money too! Thank you Rug Seller! 😊”

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Posted 8 years ago

“True colour in photo means a good match to surroundings”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Tracking info of ETA and quality of the rug at an excellent price”

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Posted 8 years ago

“Ordering was easy and the rug was delivered very promptly. It looked even better in real life than its website picture. The instructions on how to look after it were also very useful. A great company and great purchase.”

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Posted 8 years ago

“great rug service fantastic delighted with the service”

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Posted 8 years ago

“Efficient, good customer care when ordering & good quality rug which is lovely, and delivered when advised. Will recommend.”

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Posted 8 years ago

“I recently purchased a beautiful Chinese rug to complete the look in my bedroom. A lovely gentleman took my order over the phone , my rug arrived exactly when they said it would, and the quality is lovely. I will definitely use this company again, and no hesitation in recommending them A great shopping experience”

The Rug Seller Ltd 5 star review on 27th April 2018

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Posted 8 years ago

“I ordered over the telephone. Good advice and attention to my needs and two-day delivery. Great service and how it should be done. In this age of indifference and the faceless internet, they were a breath of fresh air.”

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Posted 8 years ago

“Delivery was speedy; rug was as described - a lovely thick wool, feels like very good quality at a reasonable price.”

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Posted 8 years ago

“Have used the Rug Seller on a few occasions always found they have an excellent choice of rugs at reasonable prices compared to the high street. Service an delivery first class.”

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Posted 8 years ago

“Whilst the people I contacted were polite and responded promptly - I was extremely disappointed that something that was supposed to be dispatched in 1-10 days took nearly 3 weeks to arrive and I was not offered any compensation for the inconvenience. It would sounds as if stock comes directly from a supplier and I doubt they hold any stock for prompt dispatch. I'd recommend you pay the extra and get it next day from Argos rather than take a chance. I won't be using them again, they don't deserve my custom.”

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Posted 8 years ago

“By eventually delivering my rug did take a few weeks !!!!”

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Posted 8 years ago

“Decent choice, fair prices, kept to estimated delivery time”

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Posted 8 years ago

“Rug Seller provided us with quick and efficient service at a good price.”

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Posted 8 years ago

“The price was good but it took 24 days to arrive.”

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Posted 8 years ago

“The person I spoke with on the phone was really helpful and friendly. I placed the order, the rug arrived quickly and was really well packaged. It went down today ... it's fab! The whole thing was a good customer experience. (Nice website, really helpful people and quick delivery) Peter W”

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Posted 8 years ago

“Very quick delivery and a beautiful rug. Thank you!!”

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Posted 8 years ago

“thanks so much for delivery of rug's,they look great thankyou looking forward to shop again with rugseller.”

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Posted 8 years ago

“It was a very easy and satisfactory transaction. The rug I had purchased on line was delivered (by arrangement) within the week. The photo of the rug was absolutely accurate and we are delighted. MMHJ”

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Posted 8 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews