The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an expensive rug from Rug Seller on the Friday and it was delivered the following Tuesday. Fast service, brilliant value, can't fault them!!”

The Rug Seller Ltd 5 star review on 16th March 2021

Helpful Report

Posted 5 years ago

“First class product and firsts class service”

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Posted 5 years ago

“Excellent service and product”

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Posted 5 years ago

“Nice quality rug very pleased”

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Posted 5 years ago

“Excellent service,Beautiful Rug”

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Posted 5 years ago

“Lovely colours in this doormat which co ordinate with our room Hoovers clean well and dries quickly after muddy feet have used it!”

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Posted 5 years ago

“The rug was a good price and overall I am well satisfied with it. It does creep a bit, but then all rugs would on the surface it covers. Also the blue in the pattern seems much darker than I had imagined from the web pictures, but it still matches it's surroundings well and is nice and thick.”

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Posted 5 years ago

“This the worst company I've dealt with to date . The rug arrived it was beige not grey. It was like cardboard not the sink in to your toes like it advertised. I do not agree that I should have to pay for postage for the return as the item is significantly different than described. I've seen it happen to other customers too.”

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Posted 5 years ago

“Thank you very much for a wonderful quality service. The delivery was made in record time and the sheepskin rug from New Zealand was very much appreciated. Quality quality quality. My friends loved their gift and I loved your service. I will definitely buy from you again. High recommended. Kind regards Kiwi Natalie”

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Posted 5 years ago

“This product completely stopped my rug from slipping on my wooden floor. All I had to do was place it under my rug, no sticking etc and works brilliantly.”

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Posted 5 years ago

“The anti slip that I bought for a large rug 11’x8’ on top of another carpet works beautifully! It hasn’t moved since putting it into position a month ago and this was something that had to be rectified daily! Thank you”

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Posted 5 years ago

“Great rug - looked just like the picture. Prompt delivery. Very pleased.”

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Posted 5 years ago

“After a few hiccups I received my William Morris rugs and they are absolutely beautiful”

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Posted 5 years ago

“After much research to get the perfect rug for our needs the one ordered fits the bill perfectly. Easy to order, smooth and quick delivery and once we put the rug down in my kitchen it fits in so well it looks as if it was made to measure. Would definitely recommend. Carolyn”

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Posted 5 years ago

“Efficient ordering and despatch. Pleased with quality of item- duvet cover and pillow cases.”

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Posted 5 years ago

“The product was exactly as shown on the website. The right size just what I wanted and excellent delivery service.”

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Posted 5 years ago

“Prompt delivery. Good service. Definitely buy from them again.”

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Posted 5 years ago

“Great service and value rugs happily purchase again”

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Posted 5 years ago

“I am very pleased with the rug, colour was as expected and it was packed carefully for delivery. However I wasn't pleased that it was left placed against the wall and didn't know it was there until another delivery was made. I was at home (Lockdown) all day.”

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Posted 5 years ago

“Lovely, good quality - colour as pictured . Love the rug”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews