The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mrs loved the new rug so much that we ordered the smaller sized one too for the hallway. Larger rug was pre ordered and was dispatched with next day delivery as soon as back in stock. Rug is great quality and both rugs were great price in comparison to other websites. Great service with customer service very helpful on contact too.”

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Posted 5 years ago

“Wonderful rug, but sorely let down by the courier. Would recommend The Rug Seller, but not the courier they use! Hence the rating.”

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Posted 5 years ago

“I ordered 2 rugs. I was delighted with them when they arrived. The quality is excellent and the colours are beautiful”

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Posted 5 years ago

“I love love love my rug. It's stunning. Great communication and arrived earlier than stated.”

The Rug Seller Ltd 5 star review on 16th March 2021

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Posted 5 years ago

“Smooth transaction and delivery. Love the rug!”

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Posted 5 years ago

“Good quality product and service”

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Posted 5 years ago

“Rug perfect, only concern was unable to plan delivery and time of it arriving.”

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Posted 5 years ago

“Pleased with the product and delivery. No problems at all.”

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Posted 5 years ago

“Ordered rug..delivered on time..very good quality”

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Posted 5 years ago

“Really pleased with my door mat. Excellent service from this company.”

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Posted 5 years ago

“I know this is an outdoor rug but it’s a perfect fit for my utility room. With two dogs that traipse all sorts into the house, it easy to clean and dries quickly. Love the design too!”

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Posted 5 years ago

“Lovely rug delivered VERY speedily and arrived in good condition. Completely satisfied and wish I needed more!”

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Posted 5 years ago

“Bought a rug gripper..... it's wonderful!! We recently put down laminate flooring and bought a new rug..... it was driving me crazy as it waltzed across the floor!!! No more... since the rug gripper arrived it's stayed firmly in place!! Thank you Rug Seller!!😀”

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Posted 5 years ago

“Absolutely superb customer service, I ordered a rug too small as I didn't measure correctly and they was very helpful with the return and sent out a larger rug very fast.. the rugs are really great quality for the price I paid I am very happy and will definitely be a returning customer”

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Posted 5 years ago

“Lovely bright rugs, delivered promptly and at a good price.”

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Posted 5 years ago

“As expected, arrived on time and happy with purchase. Keeps rugs nice and snuggly in place.”

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Posted 5 years ago

“Can't fault the product or the service, first class and great value. We recently had new carpets and our two rugs started to wander round the room and into the fireplace so after investigation online and watching the very informative video purchased the anti slip underlay. It arrived the next day, (which is some going and s certainly the fastest delivery we have had in our far away part of the world), as did the second parcel which we bought as a result of the success of the first.”

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Posted 5 years ago

“I looked for quite a long time for a suitable new rug for my kitchen, and eventually came across a perfect one on The Rug Seller website, which I duly ordered. The colours and quality were exactly as described, making it a perfect buy. Congrats to the Rug Seller.”

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Posted 5 years ago

“Very quick delivery. The same runner much dearer on wayfare”

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Posted 5 years ago

“Good quality bath mat.”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews