The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful rug, but sorely let down by the courier. Would recommend The Rug Seller, but not the courier they use! Hence the rating.”

Helpful Report

Posted 4 years ago

“I ordered 2 rugs. I was delighted with them when they arrived. The quality is excellent and the colours are beautiful”

Helpful Report

Posted 4 years ago

“I love love love my rug. It's stunning. Great communication and arrived earlier than stated.”

The Rug Seller Ltd 5 star review on 16th March 2021

Helpful Report

Posted 4 years ago

“Smooth transaction and delivery. Love the rug!”

Helpful Report

Posted 4 years ago

“Good quality product and service”

Helpful Report

Posted 4 years ago

“Rug perfect, only concern was unable to plan delivery and time of it arriving.”

Helpful Report

Posted 4 years ago

“Pleased with the product and delivery. No problems at all.”

Helpful Report

Posted 4 years ago

“Ordered rug..delivered on time..very good quality”

Helpful Report

Posted 4 years ago

“Really pleased with my door mat. Excellent service from this company.”

Helpful Report

Posted 4 years ago

“I know this is an outdoor rug but it’s a perfect fit for my utility room. With two dogs that traipse all sorts into the house, it easy to clean and dries quickly. Love the design too!”

Helpful Report

Posted 4 years ago

“Lovely rug delivered VERY speedily and arrived in good condition. Completely satisfied and wish I needed more!”

Helpful Report

Posted 4 years ago

“Bought a rug gripper..... it's wonderful!! We recently put down laminate flooring and bought a new rug..... it was driving me crazy as it waltzed across the floor!!! No more... since the rug gripper arrived it's stayed firmly in place!! Thank you Rug Seller!!😀”

Helpful Report

Posted 4 years ago

“Absolutely superb customer service, I ordered a rug too small as I didn't measure correctly and they was very helpful with the return and sent out a larger rug very fast.. the rugs are really great quality for the price I paid I am very happy and will definitely be a returning customer”

Helpful Report

Posted 4 years ago

“Lovely bright rugs, delivered promptly and at a good price.”

Helpful Report

Posted 4 years ago

“As expected, arrived on time and happy with purchase. Keeps rugs nice and snuggly in place.”

Helpful Report

Posted 4 years ago

“Can't fault the product or the service, first class and great value. We recently had new carpets and our two rugs started to wander round the room and into the fireplace so after investigation online and watching the very informative video purchased the anti slip underlay. It arrived the next day, (which is some going and s certainly the fastest delivery we have had in our far away part of the world), as did the second parcel which we bought as a result of the success of the first.”

Helpful Report

Posted 4 years ago

“I looked for quite a long time for a suitable new rug for my kitchen, and eventually came across a perfect one on The Rug Seller website, which I duly ordered. The colours and quality were exactly as described, making it a perfect buy. Congrats to the Rug Seller.”

Helpful Report

Posted 4 years ago

“Very quick delivery. The same runner much dearer on wayfare”

Helpful Report

Posted 4 years ago

“Good quality bath mat.”

Helpful Report

Posted 4 years ago

“Very pleased with my purchase. Exactly as described and good value for money”

Helpful Report

Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews