The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In one word fantastic! Quick response to questions, fast shipping.”

Helpful Report

Posted 5 years ago

“Lovely rug, very soft, deep and fluffy, good quality, love the colour, looks lovely in my living room! The delivery time was excellent too!”

The Rug Seller Ltd 5 star review on 11th December 2020

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Posted 5 years ago

“I ordered 2 rugs on Sunday and was amazed to have them delivered on Tuesday. Both rugs are are well made and look wonderful. Very happy with the quality and service.”

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Posted 5 years ago

“Bought two lovely sisal rugs. First class quality and rapid delivery. What's not to like?”

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Posted 5 years ago

“Beautiful rug, great quality and colours.”

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Posted 5 years ago

“Not what we expected. The rug is a mid grey colour not charcoal as described. Delivery took a long time too however it was very well wrapped.”

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Posted 5 years ago

“Very pleased with the quality of the rugs, dispatch was quick and arrived as promised. Excelkentvdiscount given.”

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Posted 5 years ago

“I was disappointed with my rug, as the couolours did not match my room, which I obviously understand is a matter of preference and taste. But i was very very disheartened to find that I had to pay the returns cost in full, which cost me over £16!! This is an extremely large sum of money! I will not be ordering again as returns are not free.”

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Posted 5 years ago

“Just like the picture! Very fast delivery to Croatia.”

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Posted 5 years ago

“Great rug. Looks more expensive than it was. Great service will be buying from Rug seller again”

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Posted 5 years ago

“Easy to use website, easy to order rug, rug was delivered very quickly and as soon as I unpacked it I was so happy with it I’m looking at getting more and have given website details to friends. The quality of my less than £50 rug/runner is fantastic, the colours match the picture perfectly m. Love my rug x”

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Posted 5 years ago

“Lovely soft rug. Exactly the same as advertised”

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Posted 5 years ago

“Pedestal mats were as described lovely rich colour and good quality.”

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Posted 5 years ago

“Great seller”

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Posted 5 years ago

“Hall runner arrived very quick. It is a little bit darker than I thought but that's because of the way the photo was lit on line. I was a bit disappointed that there is no backing to the rug but for the price I paid I am being a bit picky. The rug is nice and thick and looks lovely in my hallway.”

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Posted 5 years ago

“I'm a repeat client, quality products, very reasonable prices and on time delivery. No complaints!”

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Posted 5 years ago

“Beautiful rug looks fab in our living room”

The Rug Seller Ltd 5 star review on 10th December 2020

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Posted 5 years ago

“The rug is perfect. I love it”

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Posted 5 years ago

“We had a query and this was answered quickly, we had a quick delivery and our rug is exactly what we wanted. Thank you”

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Posted 5 years ago

“Absolutely LOVE our new rug! Speedy delivery and amazing quality! Thank you!”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews