The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Fab rug. Very pleased”

The Rug Seller Ltd 5 star review on 15th December 2020

Helpful Report

Posted 5 years ago

“Bought rug to sit along side a matching rug, but the one from rugseller had a green tinge in background. They refused to pay return postage. I will not use this company again”

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Posted 5 years ago

“This rug is beautiful, good quality, only the colours are slightly darker than in the website photos. Especially the turquoise nuances.”

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Posted 5 years ago

“I am more than delighted with my rug and service.”

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Posted 5 years ago

“I have bought 3 rugs from the Rug seller and find them a brilliant company in every aspect, they have a really super speedy delivery service, their customer service is excellent as I had to contact them about a refund for the wrong colour rug I ordered, very satisfied and would highly recommend as they have an extensive range of lovely rugs! Their website is a feast for the eyes and their prices won’t break the bank!”

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Posted 5 years ago

“I have now purchased 2 small rugs (Buddy) and a runner and every time they have arrived quickly and well packaged. The rugs are exactly as advertised and great value. Very happy with all purchases”

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Posted 5 years ago

“Excellent service and value in respect to the significant prices asked for a doormat elsewhere. Would certainly use again.”

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Posted 5 years ago

“Very pleased, beautiful. Thank you”

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Posted 5 years ago

“Arrived on time. Exactly as described, very well packaged and great value.”

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Posted 5 years ago

“The rug was exactly the colour we wanted to match with the rest of the decor. It has a lovely deep pile and feels a good quality rug for the price. The rug arrived within a few days which was a pleasant surprise as it was the run up to Christmas. It was well packaged. Once unpacked I left it rolled up with the pile on the outside overnight so that when I put it down it laid flat.”

The Rug Seller Ltd 5 star review on 14th December 2020

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Posted 5 years ago

“Bought an Orla kiely rug off them. Got an extra discount which was a nice touch. Fast delivery. Will consider buying from this retailer again. Ta.”

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Posted 5 years ago

“Love my rug but shame the courier company delivered it to a wrong household !! Thank goodness the neighbour that lives 5 doors up who I’ve never met before was honest to advise that he took in the delivery otherwise could have been a different story.”

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Posted 5 years ago

“The Rug arrived well packaged. We are very happy with the colour but it will not lay flat because it has "Ridges" across the width.”

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Posted 5 years ago

“Excellent service, highly recommend, rug I got is amazing, everyone admires it, very well made excellent quality........ love it !!!!”

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Posted 5 years ago

“Rug was delivered damaged, had dirty marks all round the outer edges of the rug. Have still not had a refund sorted. Very disappointed.”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Good informative website, excellent fast delivery and very pleased with the quality & appearence of the rug. The colours were shown very accurately on the website & match decor beautifully.”

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Posted 5 years ago

“unfortunately the rug still moves - not as much as before but every day we have to adjust it. Very disappointing really.”

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Posted 5 years ago

“Great site, great products and great service. The rug arrived promptly and looks really nice 👍. Thank you.”

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Posted 5 years ago

“Rug is of great quality. Fast delivery. Very happy with product”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews