The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very quick delivery and a lovely rug. Highly recommend.”

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Posted 5 years ago

“Excellent hall runner, looks great and so soft on the feet! From ordering to delivery, very easy and kept well informed.”

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Posted 5 years ago

“Very good service and delivery some lovely rugs in the shop.”

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Posted 5 years ago

“Very good company, lovely rugs. We bought the wrong size, they refunded no problem and sent the right one the next day. We’re very happy with it and with the service.”

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Posted 5 years ago

“Please with the rug and the sevice”

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Posted 5 years ago

“Delivered earlier than said, nice surprise. Only fault I have is it said white and black, I would say it’s more cream and black”

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Posted 5 years ago

“Easy to use web site, delivered on time. Quality rug, very happy with purchase”

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Posted 5 years ago

“The underlay worked very well and the rug is no longer moving on the wood floor.”

The Rug Seller Ltd 5 star review on 29th December 2020

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Posted 5 years ago

“Beautiful rug arrived in timescale suggested and was extremely well wrapped.”

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Posted 5 years ago

“Product is good and at a reasonable price but delivery service is awful. Really disappointing experience and struggle to get my product”

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Posted 5 years ago

“Our rug is excellent value for money and looks great. There was a hiccup in pre-Christmas delivery but this was the fault of the courier.”

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Posted 5 years ago

“Good value, great looking rugs that were easy to order and came within a couple of days. Happy with my purchase”

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Posted 5 years ago

“great thank you”

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Posted 5 years ago

“Extremely effective underlay stopped my moving rug in it's tracks. Highly recommended.”

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Posted 5 years ago

“straightforward ordering and delivery from this seller”

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Posted 5 years ago

“Ordering online was easy, delivery was prompt and the rug is better quality than I expected. Thank you.”

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Posted 5 years ago

“Great product, great price, great service!”

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Posted 5 years ago

“Quick delivery of rug and especially considering this was ordered around christmas time. Rug is as described and at a very competitive price. I would recommend the Rug Seller.”

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Posted 5 years ago

“We are very happy with our experience with The Rug Seller. Our rug arrived exactly as we were told and it is beautiful, it could not be better. We will be using The Rug Seller again.”

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Posted 5 years ago

“We have still not received our rug despite being promised it over two weeks ago. I have called three times a day and despite being promised it was arriving - IT STILL ISN'T HERE! Suggestion to the Rug Seller - use a different courier company or just be more honest with your customers. I will not risk purchasing from you again.”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews