The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service Rug was just what I wanted and very good quality”

Helpful Report

Posted 7 years ago

“I can't review this product, as I arranged for it to be delivered to my son.”

Helpful Report

Posted 7 years ago

“The online ordering was very straight forward and the information received regarding delivery was spot on. Very pleased indeed with my purchase.”

Helpful Report

Posted 7 years ago

“The power of the internet enabled us to find you and we have been very satisfied form beginning- choice of rugs, service through to delivery with sp[pot on notifications throughout. The loyalty discount was further encouragement to place a second order. Well done”

Helpful Report

Posted 7 years ago

“10 week delivery not acceptable and poor communication. I was always chasing.”

Helpful Report

Posted 7 years ago

“Overwhelmed by the choice I had on the site. Really pleased with my new rug and the efficient way through from ordering to delivery. Well recommended... Thank you.”

The Rug Seller Ltd 5 star review on 22nd June 2018

Helpful Report

Posted 7 years ago

“A great rug looks fine now it's down”

Helpful Report

Posted 7 years ago

“We bought the same rugs, pattern and style to replace the originals . The original rugs have had some heavy traffic but are still pretty good so we donot anticipate having to make the replacement too soon. We also liked the quality / price balance ,choice and fast delivery . We are happy to recommend this company as a good one.”

Helpful Report

Posted 7 years ago

“The Rug is better than expected! It certainly keeps my floor cleaner! I only have to sweep it once a day now.”

Helpful Report

Posted 7 years ago

“I got a gorgeous rug at a decent price and it came without a hitch!”

Helpful Report

Posted 7 years ago

“Quality of the rug is excellent and represents great value for money. It arrived promptly and fitted perfectly into the hall way for which it it was destined! This is our second very positive experience purchasing from The Rug Seller”

Helpful Report

Posted 7 years ago

“Jolly rug, well wrapped, quick delivery. Looks great in the living room.”

Helpful Report

Posted 7 years ago

“The rug I purchased was great but, as a 70 year old, I found the 'intense' packaging, a challenge. Apart from that a very good choice.”

Helpful Report

Posted 7 years ago

“Unfortunately we had a very late delivery on the rug we chose (ie 2 + months), which we were not warned off when ordering. Otherwise rug is acceptable now received, perhaps a littler darker than portrayed on the website (which was a little dissapointing).”

Helpful Report

Posted 7 years ago

“Quick delivery and quality of rug”

Helpful Report

Posted 7 years ago

“Good experience with this company, I was initially nervous about placing an order after reading some negative reviews however my rug was delivered promptly in good condition. Will use again.”

Helpful Report

Posted 7 years ago

“Very good service from seller but delivery man didn't get a signature just left rug propped up next to front door as no one was in.”

Helpful Report

Posted 7 years ago

“Delighted with my rug...looks great....everyone admires it...”

Helpful Report

Posted 7 years ago

“Easy to order by phone. Delivered next day. No problems at all. Would definitely recommend The Rug Seller.”

Helpful Report

Posted 7 years ago

“Delivery of my rug was efficient. This is my third rug and I am happy with the service.”

Helpful Report

Posted 7 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews