The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with delivery service, lovely rugs. However one of my rugs had no serging on its edging, it was left bare just left raw, I e mailed to complain on 13th Jan, I quickly got a response saying my photos were put forward to the manufacturer & I was told I would be contacted shortly with their response & whether I would have to return my rug. 27th Jan !! STILL WAITING!!”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Lovely rugs, excellent quality and price, delighted !”

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Posted 5 years ago

“Rug arrived well packaged and much quicker than expected. Very high quality and a perfect addition to our dining room.”

The Rug Seller Ltd 5 star review on 26th January 2021

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Posted 5 years ago

“Very nice quality and very nice faux fur carpet!The only thing that I didnt like was the big delay from the company to deliver it!”

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Posted 5 years ago

“A lovely rug, perfect for my use. Delivery really quick and efficient”

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Posted 5 years ago

“great item and price, althoughh delivery was delayed CS was fully converse in communicating”

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Posted 5 years ago

“Excellent product. Delivered on schedule exactly as described.”

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Posted 5 years ago

“The rug arrived pretty much on time and we are very pleased with it. It does not curl up at the edges nor has it given off any fluff. Looks great.”

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Posted 5 years ago

“Excellent rugs, as I bought two. I'm loving it.”

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Posted 5 years ago

“very good service and advice given by the Rug Seller team.”

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Posted 5 years ago

“Love my 2 new rugs which have really brightened up our home. Good quality and were delivered on time.”

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Posted 5 years ago

“Beautiful rug and a great price.”

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Posted 5 years ago

“The rug arrived quickly, very well packaged. It’s a lovely quality & looks beautiful in the bathroom. Very soft to walk on”

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Posted 5 years ago

“I bought 2 rugs for the lounge that are really good quality and excellent colour and design They compiment the fitted gold carpet in the lounge and enhance the decor. I then bought hall runners and they too are also very good quality and a very pleasant design that also compliment the fitted carpet I am delighted with every aspect of the rugs. Very prompt delivery and price very reasonable.”

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Posted 5 years ago

“Ordered a non slip runner for my kitchen Looks perfect just what I wanted”

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Posted 5 years ago

“excellent bathroom mats, well packaged, very pleased”

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Posted 5 years ago

“Good choice of indoor mats available in various sizes, easy to order & reasonably priced. Quick delivery and we’ll packaged.”

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Posted 5 years ago

“Lovely big outdoor doormat arrived very quickly.”

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Posted 5 years ago

“James was very polite,helpful and patient, and sorted out my misunderstanding, problem satisfactory ,successfully and I was so pleased,he is and was so understanding so much that I was less stressful,than I was at the start of my problem(destressed 100%) Thankyou Mrs D’Silva”

Helpful Report

Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews