The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with my rug from The Rug Seller. It really finishes off the room and feels so cosy. Just the right size. I was struggling to find one elsewhere. Prompt delivery too.”

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Posted 5 years ago

“very pleased with the large rug ordered very fast delivery exactly what it was advertised on the site will use this company again”

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Posted 5 years ago

“Very pleased with availability and effectiveness of our rug gripper.”

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Posted 5 years ago

“excellent product very pleased and service also excellent”

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Posted 5 years ago

“Not received the full order yet so I am unable to make a honest comment it has been more than five weeks now and I am still waiting for half of my order”

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Posted 5 years ago

“Fast, Efficient, & pleased with goods. Thank you.”

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Posted 5 years ago

“Ordered this rug twice previously from two other sites which ended up now having it in stock, so delighted to final have received the rug! Rug is exactly as described would buy again from rug seller Ltd.”

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Posted 5 years ago

“At the moment we are very pleased with our rug. Easy to order and rapid delivery”

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Posted 5 years ago

“From the first point of contact, the online chat facility, my questions and requests were answered with speed and efficiency. I then received an email with a record of our online conversation for my records. On ordering, the confirmation emails were received quickly and with clear information. My rug arrived safely within a week from dispatch, excellent considering that I live in the Channel Islands. I was super-impressed with the service of The Rug Seller.”

The Rug Seller Ltd 5 star review on 5th October 2020

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Posted 5 years ago

“Easy to order and pleased to have 10% off for a first order. Informed that rug had left the warehouse and told who the carrier was. However, I was unable to track delivery as suggested in email as no tracking number was provided. In the event, the carrier texted me an accurate time slot for delivery which was helpful.”

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Posted 5 years ago

“I love the rug”

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Posted 5 years ago

“I had an excellent experience with Rug Seller Ltd . From the order stage when I had some queries which were answered very promptly to the delivery stage. The package was delivered and left in exact place I had advised and the product was packaged so well . An excellent customer service from start to finish .”

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Posted 5 years ago

“Fantastic quality rug .”

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Posted 5 years ago

“friendly professional and prompt delivery.....I will buy again in future. Plus when item was received before the date given , I was very happy.”

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Posted 5 years ago

“Cannot fault this company for price, quality and delivery times. Def added to my “favourites “ on my computer!”

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Posted 5 years ago

“Absolutely thrilled with our rug. It is so thick and fluffy!!!! Very quick delivery too... would definitely recommend!!!”

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Posted 5 years ago

“Nive rug.”

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Posted 5 years ago

“A very easy system to order ,and wow what a fast delivery , wonderful quality rug , in fact I changed where I wanted to place it as I preferred to see it daily”

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Posted 5 years ago

“Rug is beautiful waiting time could be improved but delighted with my purchase”

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Posted 5 years ago

“It came on time it's good quality especially if you have dogs would buy again”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews