The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug. Great quality and it fits in perfectly in our living room. Fast delivery and great service. Would definitely recommend and use again. Thank you”

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Posted 6 years ago

“I have used The Rug seller before and have been very pleased with the quality of the products. They have a very extensive range of styles and colours and what is most important the colours are true online as well. I would definitely look there first for any future rugs I would buy”

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Posted 6 years ago

“Very prompt delivery and I am very pleased with my two rugs and are as described”

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Posted 6 years ago

“Great fast service & my rug is excellent quality,, very pleased would highly recommend the Rug seller”

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Posted 6 years ago

“Great rug, great service.”

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Posted 6 years ago

“Love the rug also very quick delivery”

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Posted 6 years ago

“I am pleased with my rug, which arrived promptly & was well packaged. I’m still not entirely sure I bought the best colour for my room and would have liked more help with this. When I emailed to ask for help, explaining that it was difficult to tell from a computer screen, the reply was based on looking at your website!”

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Posted 6 years ago

“Easy to buy quick delivery informed all the way, beautiful rug lovely colours very pleased. Just hoping this rug doesn’t fade, says it is colour fast I do hope so.”

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Posted 6 years ago

“A pleasure to deal with.”

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Posted 6 years ago

“Very quick delivery and very comfortable.”

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Posted 6 years ago

“Colour not quite as bright as it appears on line but still a good product.”

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Posted 6 years ago

“The rug was exactly as advertised....I was thrilled. Easy web page. I will be back”

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Posted 6 years ago

“Very pleased with the 2 rugs purchased and they are absolutely as described. Delivery on time with full tracking which made it easy to schedule personal time. Simple easy transaction and will certainly consider for future purchases.”

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Posted 6 years ago

“Super fast delivery, good communication, great price - beat all the competitors. Will definitely use this company again.”

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Posted 6 years ago

“Absolutely love our rug!! Stumbled across this jem of a site by chance and wow, thank you! Excellent price, fabulous quality and design plus delivered quicker than expected. We are looking to purchase another one soon.”

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Posted 6 years ago

“Rug is as pictured and very pleased with it. Hard to tell often from website photos but it was a good representation so very happy. Rug arrived very well wrapped, packed, and protected so could have survived a storm - which was my worry as often our parcels get left in random places! No worries with this though, perfectly safe. Delivered in around 10 days as stated and would shop with Rug Sellercagsin and recommend.”

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Posted 6 years ago

“Excellent service with speedy delivery. Colour of rugs is as close as possible to the online image. Would recommend.”

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Posted 6 years ago

“Excellent service and quick delivery”

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Posted 6 years ago

“I bought a Zeigler rug (12'5 x 9'2) following months of searching online for a suitable rug To say I am happy with my new rug is an understatement! The colours are exactly as were described, it feels luxurious and soft underfoot and the best bit of all is that my cat loves it! Again, I had concerns before buying as although the description said anti static (those who have pets know how important this is), I was worried that this would be a problem. It really isn't! The rug has been down for four days now with not even one static shock. The delivery was speedy and with no issue. I would definitely recommend The Rug Seller and wouldn't hesitate to buy from them again. Excellent value for money and service.”

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Posted 6 years ago

“I was pleased to be able to arrange a suitable time (for me) for delivery. The person I spoke to was friendly and polite.”

Helpful Report

Posted 6 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews