The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug it was out of stock for a while but was informed. Delivered straight away when in stock”

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Posted 1 year ago

“Both rugs arrived n look fantastic are a high quality n we are very happy with them”

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Posted 1 year ago

“Wide variety of rugs from which to choose. Easily understood web site. Buying process straightforward, prompt delivery”

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Posted 1 year ago

“So pleased with my rugs and delivery was very quick”

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Posted 1 year ago

“Very good union jack rug, packaged well and promptly delivered.”

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Posted 1 year ago

“This is the third Buddy rug we have bought. A smaller one this time for our caravan. Looks good and very practical when a wet or dirty Labrador has been on it.”

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Posted 1 year ago

“Easy to order and quick delivery.”

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Posted 1 year ago

“Rug looks nothing at all like the picture and now I have to pay a small fortune to return it! It’s not even close to how it looked on the pics and therefore doesn’t go with my decor”

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Posted 1 year ago

Good Afternoon Thank you for your feedback, firstly please allow me to apologise to hear of this. Please contact our customer service team via email on sales@therugseller.co.uk and a member of our team will happily look into this for you. Kind Regards The Rug Seller

Posted 1 year ago

“Absolutely fantastic rug bought one a few years ago from housing units loved it that much that I googled the make and colour and Pruitt from the rug seller Top service I! Highly recommend”

The Rug Seller Ltd 5 star review on 1st May 2024

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Posted 1 year ago

“Ordered and delivered within 24 hours and at a better price than local supplier”

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Posted 1 year ago

“this rug was for us to take to our holiday home in Majorca and being custom made, it took a long time but was wirth the weight. I got a phone call asking when I wanted it delivering and it was so well packed, we didn't have to do anything else but stick a label on to take with us on the plane. Excellent service and quality”

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Posted 1 year ago

“What a great company to purchase rugs from. Many choices and variations of types, styles and colours. Easy to make an online order and very helpful staff ( Jack and Leonie) with excellent communication from start till delivery. Many thanks to all involved!”

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Posted 1 year ago

“Very pleased quick delivery excellent quality rug”

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Posted 1 year ago

“Ordering easy and good prompt delivery .”

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Posted 1 year ago

“Rug arrived before delivery date, really pleased with rug and communication from seller”

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Posted 1 year ago

“Excellent product fast delivery was exactly as described”

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Posted 1 year ago

“You sent the rong rug”

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Posted 1 year ago

“The star coir doormat didnt looked more brown than grey so I was disappointed. I would have sent it back but the returns process wasnt easy so I will keep it. I should have read the returns policy beforehand.”

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Posted 1 year ago

“Fantastic carpet really love it”

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Posted 1 year ago

“Absolutely fantastic service. Customer service is excellent which seems to be a rarity these days. Have ordered a couple of times and always been really happy with the quality, price and quick delivery.”

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Posted 1 year ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews