The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with quick service. Rug exactly as described. Wish it had been a slightly lighter grey, but overall happy”

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Posted 5 years ago

“really pleased with my abstract rug. looks geat”

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Posted 5 years ago

“Fabulous rug smaller than I thought but probably my fault in judging the size.”

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Posted 5 years ago

“The retailer is fine but the product was awful. The item arrived on time and very well packaged. However, when I opened the rug I noticed it was quite badly marked and didn’t look anything like the picture. It was also very creased and wouldn’t lie flat. I left it down a couple of days to see if it improved. My daughter came to visit. Her comment ‘that rug looks like you’ve spilt something on it’ I told her it had just been delivered. She said ‘it should be thrown away, it looks like it’s been down at least 20 years’ Needless to say, I regret the purchase and I’m not happy with the rug.”

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Posted 5 years ago

“Easy to order, runner exceeded expectations. Really fast delivery.”

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Posted 5 years ago

“Communication was very good and quality excellent Only downside was the time taken for a bespoke siz e rug, but in fairness they did state 12+ weeks”

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Posted 5 years ago

“Super Service!!!”

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Posted 5 years ago

“Beautiful rug in felted wool. Looks stunning and very unusual.”

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Posted 5 years ago

“Absolutely stunning rug! Fabulous quality! Really brightens up the room and adds a unique style! Very fast delivery, ordered on the Sunday and it arrived Tuesday! Highly recommended and i'll definitely be ordering from here when I decorate another room!”

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Posted 5 years ago

“I have recently bought a beautiful wool rug from The Rug Seller Ltd,and I would highly recommend this seller.”

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Posted 5 years ago

“Very poor customer service, rug not as described. Would not use again!”

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Posted 5 years ago

“Rug of good quality in it’s making. Prompt and efficient service”

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Posted 5 years ago

“Love the rug we brought great colours fantastic quality. We recommend this company ans will be buying from them again.”

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Posted 5 years ago

“Excellent quality!!!Very soft and very beautiful rug, I just love it!Very fast delivery too.”

The Rug Seller Ltd 5 star review on 30th March 2021

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Posted 5 years ago

“My rug order arrived within two days. It appears to be of good quality and value and is exactly what I wanted. An excellent and efficient service.”

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Posted 5 years ago

“The delivery was very quick and was well packaged. The rug looks great but seems to pluck easily so I hope this will not happen to the full rug.”

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Posted 5 years ago

“Fantastic product and timescale was phenomenal ordered one day arrived the next”

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Posted 5 years ago

“Amazing speedy delivery time (4days!!) Lovely runner and fabulous quality, colour is exactly as on photos and described.”

The Rug Seller Ltd 5 star review on 29th March 2021

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Posted 5 years ago

“Lovely rug. Much nicer than it looked on the picture. Delivered within the stated time.”

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Posted 5 years ago

“True stock figures, quick delivery and excellent customer service.”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews