The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the rug that I bought was just as expected and I am very pleased with it, even though there was a delay of a couple of weeks as it was out of stock”

Helpful Report

Posted 8 years ago

“Quick delivery and the product was of good quality.”

Helpful Report

Posted 8 years ago

“I thought the rug would be more substantial but I was delighted by the delivery time, it was so quick.”

Helpful Report

Posted 8 years ago

“Good quality rug and quick delivery.”

Helpful Report

Posted 8 years ago

“By communicating effectively when my initial order was out of stock and providing a replacement promptly.”

Helpful Report

Posted 8 years ago

“Localised as requested to arrange a specific delivery date. Great rug too!”

Helpful Report

Posted 8 years ago

“Very happy, kept us informed of the delivery and very happy with the tug”

Helpful Report

Posted 8 years ago

“Efficient service, didn't have to wait long for my rug to arrive. No complaints at all.”

Helpful Report

Posted 8 years ago

“Excellent service. Delivered within a couple of days. Securely rolled and protected. No problems.”

Helpful Report

Posted 8 years ago

“Good quality, good price, good delivery time”

Helpful Report

Posted 8 years ago

“Seems to be good quality & value for money”

Helpful Report

Posted 8 years ago

“Lovely rugs, had a poor experience with returns until I made contact with the manager of customer services and then she went above and beyond to ensure I had the rug I was after and because of this I would recommend the company and will use them again - Nothing wrong with the original rug, I made the wrong choice for my room”

Helpful Report

Posted 8 years ago

“The item purchased did what it was claimed it would do. Service was also very good.”

Helpful Report

Posted 8 years ago

“Rug dispatched quickly although issue with delivery. Rug finally arrived and it is lovely. Worth waiting for.”

Helpful Report

Posted 8 years ago

“Easy ordering and delivery on time. Reasonably priced.”

Helpful Report

Posted 8 years ago

“I am happy with the rugs but colours were more muted and background not as cream as they show on the website. However they still match with the other colours I have chosen.”

Helpful Report

Posted 8 years ago

“We are very pleased with the rug”

Helpful Report

Posted 8 years ago

“Had exactly what I was looking for”

Helpful Report

Posted 8 years ago

“Excellent ordering service,but 'optimistic' regarding actual delivery date.”

Helpful Report

Posted 8 years ago

“Easy to order and delivered on time”

Helpful Report

Posted 8 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews