The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,363 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug received promptly. If I had one concern...prior to ordering, I did ring the company to query the colours of the rug as the pictures on the website were conflicting i.e. the close ups made the colours seem very bright whilst the picture of the whole rug gave the appearance of it being much darker. The lady who responded was very helpful and pleasant BUT her advice was actually incorrect. She said that the close up pictures were 'real' and more representative of the rugs colours as opposed to the picture of the whole rug which she said was 'computer generated'. On arrival though the rug was almost exactly the same as the computer generated image, the colouring bearing no relation to the close ups, which actually was great because that was the shading I preferred!”

The Rug Seller Ltd 4 star review on 28th November 2016

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Posted 8 years ago

“Very pleased with my rug lovely quality staff very helpful when I contacted them.order placed then 20% offer was on which i I missed out on .”

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Posted 8 years ago

“All good except delivery a bit slow”

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Posted 8 years ago

“Nice rug, quick delivery, very pleased.”

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Posted 8 years ago

“Good product which 'does what is says on the tin'. helpful staff manning the sales phone-line.”

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Posted 8 years ago

“good product, no fuss, easy purchase, well packaged and delivered as indicated.”

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Posted 8 years ago

“Rug good Just is a different colour to what I thought I'd iprderdd blue and thus is trap”

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Posted 8 years ago

“excellent quality for fair price”

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Posted 8 years ago

“easy to use web site, very large range of rugs, only problem was rugs that I liked didn't appear to be in stock for immediate delivery. Once in stock my rug was delivered by UPS with efficency. I am very pleased with the quality of the rug.”

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Posted 8 years ago

“Good quality rug at a decent price chosen from a fantastic range of various designs and colours.”

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Posted 8 years ago

“The rug was exactly what I wanted colourwise unfortunately when it's been cut size along the length it has been done wrong, so when you look at it , it goes in abit which isn't how it should be , I know it was the last one in stock so I didn't want to send it back but I'm disappointed because of that”

The Rug Seller Ltd 4 star review on 16th November 2016

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Posted 8 years ago

“Delivery was a little slower than i was promised over the phone but the rug is gorgeous, vibrant colours and thick and soft, im delighted with it. An easy company to deal with, would recommend them”

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Posted 8 years ago

“The rug anti slip mat was well priced and does the job.”

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Posted 8 years ago

“Good quality fast delivery”

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Posted 8 years ago

“Lovely rug, just wish the backing was less slippy as it doesn't grip the carpet beneath it.”

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Posted 8 years ago

“Prompt efficient service. Love my rug”

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Posted 8 years ago

“The rug represnted the advertised quality. The delivery was reasonable. Satisfied with the outcome.”

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Posted 8 years ago

“Rug was exactly like the picture on the website”

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Posted 8 years ago

“Good web site with great selection of rugs of differing sizes & types. Delivered in accordance with promised date.”

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Posted 8 years ago

“very happy with my rug”

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Posted 8 years ago

The Rug Seller Ltd is rated 4.7 based on 21,363 reviews