The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two of the washable William Morris doormats and love them. Lovely quality, will see how they are after washing :) Thank you”

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Posted 4 years ago

“Quick delivery, cheaper priced”

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Posted 4 years ago

“Fast, efficient & highly recommended. Loving my rug. Thanks.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“These rugs are really good quality & well worth the price.”

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Posted 4 years ago

“Delivery was within 3 days, excellent choice of products. Will buy again from The Rug Seller.”

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Posted 4 years ago

“Excellent service and very good quality rug !”

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Posted 4 years ago

“Great products at reasonable prices,good communication with the seller and delivery on or before stated day.”

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Posted 4 years ago

“Love my hallway runner, colour was exactly as shown on the website. Arrived super quick and really good quality”

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Posted 4 years ago

“Not yet received the rug even though the delivery company said they have delivered it. So no idea where my rug is !”

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Posted 4 years ago

“Very good service from placing order to quick delivery. Also a reasonable price and a very nice rug just what we were looking for. Thanks The Rug Seller”

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Posted 4 years ago

“Straightforward online purchase. Rug was very well packaged. Looks better in the flesh than online. Very pleased.”

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Posted 4 years ago

“Purchased 2 beautiful rugs from the rug seller 2 years ago . Needed a new Rug and went back to the rug seller and purchased a round rug when it arrived it was not as it should be so phoned to advise it was faulty they arranged the collection next day and the refund the next day which was brilliant . I ordered again but did not like the rug when it arrived I phoned up and they sent me all the details for returning I did have to pay this time as it was my fault I didn't like it . Arranged it and was collected next day again refunded immediately. I ordered again and they sorted the discount for me .When I recieved it it was exactly as expected and looks fabulous. Highly recommend this company”

The Rug Seller Ltd 5 star review on 24th September 2021

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Posted 4 years ago

“We just go ourselves a Pekingese dog who loves cold floors,so off go's the carpet and a wooden is laid.It looks lovely but bare.In comes your carpet and woo a transformation, it makes the room perfect”

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Posted 4 years ago

“I enjoyed the website and thought it was very easy to find what I was interested in, also had a great selection. My rug came well wrapped and delivered well. Thankyou”

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Posted 4 years ago

“Helpful customer service and speedy delivery Really good rug reasonable price”

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Posted 4 years ago

“I am delighted with the rug I purchased recently it is one of approximately 10 rugs that I have bought over the last years andI wouldn’t go anywhere else. The choice is excellent for every room in the house and I’ve never been disappointed with the quality. The rugs are always wrapped to enable them to be protected and clean and delivery is with clear notification .”

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Posted 4 years ago

“Satisfactory service and quality of rug quite good”

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Posted 4 years ago

“Products are excellent Prices are amazing Delivery quick After sales are brilliant Speedy response to queries Plenty of info everything made easy”

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Posted 4 years ago

“As described and delivered on time 👍”

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews