The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted a green carpet, but it was more of a brown green. I was disappointed. But kept it as there's more hassle sending it back.”

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Posted 4 years ago

“Brilliant service… won’t hesitate to use The Rug Seller next time we need cushions. 5 stars ⭐️⭐️⭐️⭐️⭐️”

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Posted 4 years ago

“Great rug for my son's room. Good communication. Quick delivery.”

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Posted 4 years ago

“Great rug for the kitchen very hard wearing good colour & looks good. This is the 2nd one I've ordered over the last couple of years. Would order again!”

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Posted 4 years ago

“Very pleased with our rug and doormat bought from the Rug Seller. Excellent choice, good value and fast delivery. Highly recommended.”

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Posted 4 years ago

“Excellent quality of rug delivered promptly. No hassles at all”

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Posted 4 years ago

“Very bad pictures. Not accurate at all. Considered as a non faulty return so need to return them on my charge.”

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Posted 4 years ago

“Extremely pleased with The Rug Seller. Took advantage of a discount on offer and bought some Orla Kiely cushions and a rug. They were safely packaged and were speedily delivered. Couldn't be happier and will order from them again.”

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Posted 4 years ago

“I ordered my rug from Rug Seller & it was delivered very quickly & was extremely well wrapped. The product itself is excellent quality & was a very good price when compared to the competition. I was dubious about buying on line without seeing the rug but I am extremely pleased & would have no hesitation in recommending the Rug Seller to people. Overall experience was SUPERB !!!!!”

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Posted 4 years ago

“Great service used many times, rugs are always as described”

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Posted 4 years ago

“Wide range of rugs to choose from and at very competitive prices. Excellent communications from the point of order to delivery time. Quick dispatch and well-packaged. I'm absolutely delighted with my rug and the service provided by The Rug Seller. Thank you!”

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Posted 4 years ago

“Great service and best price out there for Plush Rug delivered exactly when promised thoroughly recommend.”

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Posted 4 years ago

“Fantastic rug fantastic service. Absolutely delighted. Thank you.”

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Posted 4 years ago

“Delivered early which suited me, good quality & true to size”

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Posted 4 years ago

“Both rugs I bought recently were bang on exactly as online description perfect for the rooms I chose them for”

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Posted 4 years ago

“Very poor quality and nothing like the pictures. Customer service wasn’t much help either. Now stuck with a rug totally different from what I ordered as retuning it will cost me £60”

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Posted 4 years ago

“Quick delivery Lovely rug and washed well as advertised”

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Posted 4 years ago

“Loved my items - competitively priced and arrived the next day. Excellent - will absolutely use again.”

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Posted 4 years ago

“Rug is beautiful, arrived on time , well packaged no problems.”

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Posted 4 years ago

“Ticks all the boxes, good price, quality item, fast delivery and looks good.”

The Rug Seller Ltd 5 star review on 9th September 2021

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Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews