The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.73

4.7 Rating 21,364 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

Write Your review

Tell us how The Rug Seller Ltd made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of turtle mats whilst remaining competitively priced. Quick delivery & excellent communication. So good that have just re ordered another mat from them today.”

Helpful Report

Posted 4 years ago

“Ordered and recieved in a day, very nice rug.”

The Rug Seller Ltd 5 star review on 9th September 2021

Helpful Report

Posted 4 years ago

“Very pleased with the rug, it really finishes the room off and feels nice underfoot. The dog loves it too. It arrived really quickly, just a day after I ordered. Great service.”

The Rug Seller Ltd 5 star review on 8th September 2021

Helpful Report

Posted 4 years ago

“Prompt delivery of good quality item exactly as described.”

Helpful Report

Posted 4 years ago

“Good quality rugs and reasonable price. Efficient acknowledgement of order and prompt delivery. Thank you, and will order from you again.”

Helpful Report

Posted 4 years ago

“Good selection of rugs, very quick shipping at a very reasonable cost and the quality of the rug I purchased was high. Five stars from me!”

Helpful Report

Posted 4 years ago

“Rug delivered within the timeframes indicated. Small discount was nice to have. Well packaged. Good service all round.”

Helpful Report

Posted 4 years ago

“Seen this site as a friend had liked on FB Brilliant delivery Great quality Would definitely recommend”

Helpful Report

Posted 4 years ago

“Happy customer!”

Helpful Report

Posted 4 years ago

“We ordered some nice towels. I like the quality although the colour looked different in the photos online (a much darker blue). The shipment took about a week.”

Helpful Report

Posted 4 years ago

“Very pleased with the service I received from Rug Seller Ltd. and was astounded to receive my goods in less than 24 hours!”

Helpful Report

Posted 4 years ago

“Rug was exactly like described. Speedy delivery and arrived as stated. Well wrapped complete with instructions. Excellent service.”

Helpful Report

Posted 4 years ago

“Stay well clear of this disreputable company. I was sent a rug that had been folded before it was rolled up and therefore had significant fold impressions , in my view permanent damage. I followed their return procedure for damage goods costing me £40 through their recommended carrier, which took a lot of time to arrange. They refused to refund the return cost and blamed their carrier for the damage. I wish I had read the reviews about this company before I ordered the rug and I would have stayed well clear. Their customer service representative said she agreed that I was treated harshly but was powerless because her manager told her not to refund . As I said a disreputable company. Learn from my experience and save a lot of disappointment and stay well away.”

Helpful Report

Posted 4 years ago

“The anti-slip underlay I ordered for a rug is a perfect solution. Rug is on a laminate floor and it totally holds it in place. Fantastic product. So pleased I found your site.”

Helpful Report

Posted 4 years ago

“I was so pleased with my item so much cheaper than everywhere else delivery first class”

Helpful Report

Posted 4 years ago

“I got you to send the rug to my friend and she was delighted with it. It arrived on time and as you intimated.”

Helpful Report

Posted 4 years ago

“Excellent service and pricing. Will recommend”

Helpful Report

Posted 4 years ago

“Good price, prompt delivery, beautiful product.”

Helpful Report

Posted 4 years ago

“Beautiful rugs, quick delivery and communicative management.”

Helpful Report

Posted 4 years ago

“I am very pleased with the service I received from The Rug Seller..beautiful rugs, excellent customer service and super fast delivery. I would definitely recommend this company to anyone”

The Rug Seller Ltd 5 star review on 3rd September 2021

Helpful Report

Posted 4 years ago

The Rug Seller Ltd is rated 4.7 based on 21,364 reviews