The Rug Seller Ltd Reviews

Name: The Rug Seller Ltd
Address: 7 Trafford Moss Road, Astra Business Park, Trafford Park, Manchester
Rating: 4.72

4.7 Rating 21,365 Reviews

94 %

of reviewers recommend The Rug Seller Ltd

4.7

Based on 21,365 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Email:

Sales@therugseller.co.uk

Location:

7 Trafford Moss Road, Astra Business Park, Trafford Park
Manchester
M17 1SQ

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The Rug Seller Ltd 5 star review on 25th February 2025

701

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ticks all the boxes, good price, quality item, fast delivery and looks good.”

The Rug Seller Ltd 5 star review on 9th September 2021

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Posted 5 years ago

“Excellent choice of turtle mats whilst remaining competitively priced. Quick delivery & excellent communication. So good that have just re ordered another mat from them today.”

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Posted 5 years ago

“Ordered and recieved in a day, very nice rug.”

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Posted 5 years ago

“Very pleased with the rug, it really finishes the room off and feels nice underfoot. The dog loves it too. It arrived really quickly, just a day after I ordered. Great service.”

The Rug Seller Ltd 5 star review on 8th September 2021

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Posted 5 years ago

“Prompt delivery of good quality item exactly as described.”

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Posted 5 years ago

“Good quality rugs and reasonable price. Efficient acknowledgement of order and prompt delivery. Thank you, and will order from you again.”

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Posted 5 years ago

“Good selection of rugs, very quick shipping at a very reasonable cost and the quality of the rug I purchased was high. Five stars from me!”

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Posted 5 years ago

“Rug delivered within the timeframes indicated. Small discount was nice to have. Well packaged. Good service all round.”

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Posted 5 years ago

“Seen this site as a friend had liked on FB Brilliant delivery Great quality Would definitely recommend”

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Posted 5 years ago

“Happy customer!”

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Posted 5 years ago

“We ordered some nice towels. I like the quality although the colour looked different in the photos online (a much darker blue). The shipment took about a week.”

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Posted 5 years ago

“Very pleased with the service I received from Rug Seller Ltd. and was astounded to receive my goods in less than 24 hours!”

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Posted 5 years ago

“Rug was exactly like described. Speedy delivery and arrived as stated. Well wrapped complete with instructions. Excellent service.”

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Posted 5 years ago

“Stay well clear of this disreputable company. I was sent a rug that had been folded before it was rolled up and therefore had significant fold impressions , in my view permanent damage. I followed their return procedure for damage goods costing me £40 through their recommended carrier, which took a lot of time to arrange. They refused to refund the return cost and blamed their carrier for the damage. I wish I had read the reviews about this company before I ordered the rug and I would have stayed well clear. Their customer service representative said she agreed that I was treated harshly but was powerless because her manager told her not to refund . As I said a disreputable company. Learn from my experience and save a lot of disappointment and stay well away.”

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Posted 5 years ago

“The anti-slip underlay I ordered for a rug is a perfect solution. Rug is on a laminate floor and it totally holds it in place. Fantastic product. So pleased I found your site.”

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Posted 5 years ago

“I was so pleased with my item so much cheaper than everywhere else delivery first class”

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Posted 5 years ago

“I got you to send the rug to my friend and she was delighted with it. It arrived on time and as you intimated.”

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Posted 5 years ago

“Excellent service and pricing. Will recommend”

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Posted 5 years ago

“Good price, prompt delivery, beautiful product.”

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Posted 5 years ago

“Beautiful rugs, quick delivery and communicative management.”

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Posted 5 years ago

The Rug Seller Ltd is rated 4.7 based on 21,365 reviews