Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,877 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 1 star review on 9th September 2025

252

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered fish dinner for valentines excellent quality fish . Didn’t think the crab sauce idea worked. Pudding sauce rich slightly under sweet for my taste.”

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Posted 3 years ago

“EXPENSIVE BUT WORTH IT”

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Posted 3 years ago

“Lovely oysters but my oyster knife broke last week too”

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Posted 3 years ago

“Oysters were great Previously have ordered an oyster shucker which was really poor quality and only lasted for 24 oysters. I phoned to complain but was told that was ok , and it was unreasonable to expect it to last for longer”

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Posted 3 years ago

Hi Sam, Thanks for getting in touch and reviewing the Oysters, we are glad you enjoyed them! I'm not sure why you were told that about the Oyster knife, I can see it was a while ago when you ordered it but you should certainly expect it to last. We will be in touch to resolve this. Best wishes, Team Wright Brothers

Posted 3 years ago

“Perhaps a little expensive, but superb quality and really good customer service.”

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Posted 3 years ago

“Arrived on time food was amazing but only received one lot of oysters and had ordered two”

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Posted 3 years ago

Hi Nicola, Thanks for your review. We are very sorry that there was an item missing. I understand our customer service team has now been in touch to refund this item. Many thanks, Team Wright Brothers

Posted 3 years ago

“We love the delivery service of WB. The packaging and the products are very good quality. Unfortunately oysters deliveries started having issues since DPD took over their delivery service. Otherwise top notch.”

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Posted 3 years ago

“Good service, product delivered on time, thanks Wright Bros.”

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Posted 3 years ago

“Delivery went very smoothly although they did not ring the bell just left the box on the doorstep, luckily we heard the van. The products were excellent and really well packaged and presented. One product was unavailable but you let us know in advance and offered us an alternative date which was a good idea.”

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Posted 3 years ago

“Very attentive, good targetted digital marketing!”

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Posted 3 years ago

“Pity your delivery service is not as good as your products. They informed me they would be delivering on the 29th September between 10-54 am & 11-54 am, I made plans accordingly. They delivered the package at about 4 pm, when l asked the driver what happened, he said not my fault mate, I don't even work for them. 4 hrs of my wasted time is not my idea of how to spend my day. The contents were in good order, only thanks to your superb packaging.”

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Posted 3 years ago

“Despite three emails and a phone call you never did manage to get the the name of recipient right although you did manage to deliver to the right address. recipient was very pleased with quality of the salmon”

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Posted 3 years ago

“Great fresh fish and seafood, packaged and delivered promptly. Only downer was that after ordering oysters at full price, an offer for £1 oysters came on. I was not able to cnacel or change the order, was not refunded the difference or given any extra oysters...either would've been appreciated.”

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Posted 3 years ago

“This order of fish is still in the freezer but I have ordered the same fish before and it has been delicious so am confident this will be the same.”

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Posted 3 years ago

“Easy to place an order which was delivered as promised. Not 5* because I was offered 25% off 1st order only after my order had been placed. However that was quickly and efficiently sorted so I would be happy to shop here again.”

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Posted 3 years ago

“Generally the deliveries I've had have been really good, unfortunately the fresh fish I ordered this time arrived frozen, whilst this wasn't a major problem it was disappointing. Saying that though the quality of the fish etc is first class.”

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Posted 4 years ago

“The smoked salmon was very good. The oysters were a gift to a friend; This was a second order as the first had defrosted during transit.”

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Posted 4 years ago

“my wife thought the mackerel was not as fresh as it should be--otherwise good”

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Posted 4 years ago

“Products are good, but the packaging is too much. It would be great if you collect the stuffings inside the box.”

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Posted 4 years ago

“Fantastic products! Very pleased with the quality great present for my fiance.”

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Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,877 reviews