Wright Brothers Reviews

Name: Wright Brothers
Address: 56, Old Brompton Road, London, 56, Old Brompton Road, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 2,782 Reviews

94 %

of reviewers recommend Wright Brothers

4.8

Based on 2,782 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

Visit Website

Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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Wright Brothers 4 star review on 19th April 2025

245

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything were gorgeous but just mussels were half opened when it arrived and they weren't that cleaned.”

Helpful Report

Posted 4 years ago

“The Oysters were fresh and arrived on time. It would have been useful to make it clear which oysters are which otheriwse i am not really sure!! Also the packaging is excessive, it would be great if the material (Cool Wool) can be collected at the same time as arrival for the repeat orders otherwise such alot of packaging. Ended up using it as insulation under my floor!”

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Posted 4 years ago

“Quickly delivered in sustainable packaging, the quality of the prawns was excellent, whilst the smoked salmon was very good. Overall excellent customer service.”

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Posted 4 years ago

“This last order was better than Xmas one as mussels smelt off and one box of prawns had started to defrost also whole crabs in this order said may have been previously frozen ? All other crabs that I’ve had before where suitable for home freezing ! So had crab overload this time”

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Posted 4 years ago

“All arrived as ordered, well packed and on time. Turbot was special, firm and fresh. Oysters were superb. Scallops were disappointing - with damaged flesh, hacked from the shell”

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Posted 4 years ago

“Ordered a catch of the day fish box and some oysters. Oysters were fantastic and fish box would have been good overall value for money, BUT it contained two whole lemon sole which had lots of blood/liquid in the vacuum packaging and that smelled so strongly of ammonia even after washing and cleaning that we had to throw them away on the same day they were delivered - definitely would not have lasted the use by date that was 5-days away! Other fish so far have been good and variety of species is great - mostly portions though so do t expect whole fish ( apart from the lemon sole)!”

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Posted 4 years ago

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Posted 4 years ago

“Easy to order and great product. Have used a couple of times already and wish I had known about it earlier. Thoroughly recommended. (Fish pie mix is also fantastically good)”

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Posted 4 years ago

“Pleased overall. I knew the prawns were frozen but didn't imagine they'd be in a solid block. Maybe there is a similar product which isn't in a frozen block. This was my first order so early days”

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Posted 4 years ago

“Prompt and reliable service. Products great quality and reasonable value.”

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Posted 4 years ago

“Interesting to have found such a good brand. I was looking for quality and certainly found it. Thank you.”

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Posted 4 years ago

“The mussels and scallops were great however the soft shell lobster was a disappointment. The meat was full of water and when recovered was just a tasteless mush. Not good value for £39 approx., so we finished up making a bisque”

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Posted 4 years ago

“Very good. Early morning delivery of cooked lobsters which we did under the grill with garlic butter again the recipe recommended!”

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Posted 4 years ago

“I ordered 2 dozen oysters of 2 varieties but only was sent 1 dozen , which was very disappointing. I was only advised on the day of delivery, it was a shame that the missing dozen were not substituted or at least the option given to send 2 of the same variety . Those we did have were absolutely lovely, so fresh ! We will definitely order again , but would like to be given the option to make up the full order in future . Thank you 🙏”

Wright Brothers 4 star review on 14th January 2021

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Posted 4 years ago

“Good customer service when we needed to get in touch. The fish was lovely, we ordered the family box and some additional lemon sole fillets. My only comment would be that the filleted fish was very small, I suppose they are being weighed and match restaurant fish portions- maybe we have very large appetites in this household! I would say that the fish box probably provides up to 3 meals for a 4 person family though, not the advertised 4 meals for 4. We have not tried the fish pie mix or the frozen prawns yet, this will be the next meal.”

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Posted 4 years ago

“Excellent service and delivery. The oysters and kippers were delicious as were the lobster. Just one complaint - there was a lot of liquid in the lobster, otherwise the rating would be five.”

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Posted 4 years ago

“We ordered 3 festive fish hampers, 2 for gifts which were really well received, 1 fir ourselves. I was very impressed with the service you provided. You ensured we had our hamper by NYE despite your problem with oyster supplies. You also replied very quickly to my and my mothers email queries. The produce was first rate. The only main would be that the mackerel was low in weight. I’d order again for a gift and look forward to visiting your smoke house one day too.”

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Posted 4 years ago

“Very good seafood, delivery right on time so very happy”

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Posted 4 years ago

“Gorgeous fresh seafood delivered on time. Excellent - I just miss visiting the restaurant in Borough Market”

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Posted 4 years ago

Wright Brothers is rated 4.8 based on 2,782 reviews