THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,906 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

Write Your review

Tell us how THEMAGIC5 made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

THEMAGIC5 5 star review on 31st May 2025

Hannah Stein

THEMAGIC5 5 star review on 18th May 2025

Michael

THEMAGIC5 5 star review on 16th May 2025

Te Paki

THEMAGIC5 5 star review on 28th March 2025

Brian

THEMAGIC5 5 star review on 19th February 2025

Anin

156

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While there’s other resources available online, it might be helpful to include tips on ideal nose bridge sizes. Very minor point but on both cases, I had to use pliers to press the clasp that holds the loop so it wouldn’t slip out when I pulled the case shut. Simply a matter of tightening those before they’re sent would be helpful. Lastly, while anti-fog solution hasn’t yet been necessary for me, I’m unclear on whether using anti-fog will degrade the standard coating already on the lens. I get some slight fog in cold water (”

Helpful Report

Posted 3 years ago

“Yours leak a little bit but not as bad as others. I lost the old pair that didn’t leak and don’t remember the brand.”

Helpful Report

Posted 3 years ago

“No additional comments”

Helpful Report

Posted 3 years ago

“Make them more diving friendly.”

Helpful Report

Posted 3 years ago

“Die Einstellung der Gummibänder empfinde ich als etwas umständlich /schwergängig.”

Helpful Report

Posted 3 years ago

“I didn't received the additional nose pieces so I can't give feedback about which one is the best for me”

Helpful Report

Posted 3 years ago

“foam could be more substantial”

Helpful Report

Posted 3 years ago

“Faster shipping be great. But great fit and concept :)”

Helpful Report

Posted 3 years ago

“I need the smallest nose piece, which did not arrive with the goggles and had to be shipped separately. I can still have small leaks when pushing off walls. I have not started off a block while wearing these goggles. I need to have a pair of prescription goggles on deck that I can hold up to read the work out on the board, developing prescription lenses would be a fantastic improvement.”

Helpful Report

Posted 3 years ago

“I would give 4.5 stars if I could, the Goggles themselves are fantastic. However, I use an analytic device called a Phlex Edge, which fits onto goggle straps, but the Fi on these goggles is poor due to the width and length of the stiff arm section.”

Helpful Report

Posted 3 years ago

“Your customer service is excellent! Perhaps double-check goggles before sending them to customers so they look like you expect them to look. :)”

Helpful Report

Posted 3 years ago

“Change nothing !”

Helpful Report

Posted 3 years ago

“The fit and viewing angles are amazing! The only reason why I docked one star is that the anti fog coating doesn’t last. It lasted for about a week (I swim pretty much every day) before I reverted back to using baby shampoo to prevent fogging. These are still the best goggles I have ever worn. Here is hopping that we can one day find a material for goggles that never fogs!”

Helpful Report

Posted 3 years ago

“Order was simple and deliberiert quick”

Helpful Report

Posted 3 years ago

“The Amazon store is still a glitchy experience, but dealing directly with your website was smooth.”

Helpful Report

Posted 3 years ago

“They don´t fit 100%. They sometimes leak and I have to keep adjusting them. Although not every time.”

Helpful Report

Posted 3 years ago

“Fit very well. Stays sealed during long swims. Only wish optical clarity of lens was better, especially at periphery, but still excellent. Would really love to be able to have prescription options for each eye.”

Helpful Report

Posted 3 years ago

“Photochromic is highly recommended. The foam touching the face could be softer.”

Helpful Report

Posted 3 years ago

“Shipping with DHL e-commerce is rubbish. You should offer regular express shipping as an option”

Helpful Report

Posted 3 years ago

“They work exactly as advertised and fit my eye sockets perfectly. I can take them off at the end of a set and reapply them without leaks developing - unlike my Mike Phelps goggles, which work first time but then leak after re-application. My only issue was that the nose bridge broke the first time I wore them. Fortunately there are 4 additional nose bridges in the box (different sizes), so no biggie.”

Helpful Report

Posted 3 years ago

THEMAGIC5 is rated 4.9 based on 7,906 reviews