THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,907 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 31st May 2025

Hannah Stein

THEMAGIC5 5 star review on 18th May 2025

Michael

THEMAGIC5 5 star review on 16th May 2025

Te Paki

THEMAGIC5 5 star review on 28th March 2025

Brian

THEMAGIC5 5 star review on 19th February 2025

Anin

156

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product! Keep up the good work!!!!”

Helpful Report

Posted 3 years ago

“It was confusing regarding the scanning procedure feedback. I received an email telling me a re-scan was required, and the next email stated that the goggles were in production, prior to my performing the re-scan. Now, I'm left to wonder if the scan was actually sub-optimal.”

Helpful Report

Posted 3 years ago

“It said there was a defogger already on the lens but my goggles still fogged up. I didn’t touch the inside or outside at all before using.”

Helpful Report

Posted 3 years ago

“no suggestions.”

Helpful Report

Posted 3 years ago

“The goggles’ sealing is great! The finishings though I was a bit disappointed with it. It might be the mirror silver finishings, not sure. I’ll use this one a bit longer and perhaps get a another color. But I’m pretty happy with it!”

Helpful Report

Posted 3 years ago

“The quality of the included case is not good. The zipper broke when I opened the case for the first time.”

Helpful Report

Posted 3 years ago

“The fit is fantastic. However, after just 3 swims the glasses fog. In your emails to me you say I cannot touch the inside of the lens, so there is nothing I can do?”

Helpful Report

Posted 3 years ago

“After dodgy first pair broke when putting on, the backup service has been great”

Helpful Report

Posted 3 years ago

“Too long stripes.”

Helpful Report

Posted 3 years ago

“The strap is too long”

Helpful Report

Posted 3 years ago

“Fitted nose support broke after 1 week of use.”

Helpful Report

Posted 3 years ago

“The anti-fog did not work from the first wearing, and I suspect my most recent pair had no treatment at all. They still had protective plastic inside the lenses. Not sure what the adjustment process is, but I probably should have rescanned from the beginning. The adjustment made the gasket so thick it obscured the optics compared to my first pair.”

Helpful Report

Posted 3 years ago

“Love the goggles! Please use a better strap. The snake and pig strap is really good.”

Helpful Report

Posted 3 years ago

“I was a little surprised when I opened the box, and the googles was separated in the nose area. It was not bokren just separated.”

Helpful Report

Posted 3 years ago

“Nose pieces dimensions are to different, smaller graduations would be nice”

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Posted 3 years ago

“Fits considerably better than others but the right eye leaks”

Helpful Report

Posted 3 years ago

“I did not get a notification about my order until I inquired.”

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Posted 3 years ago

“How do I clean the goggles? It would be helpful to have instructions.”

Helpful Report

Posted 3 years ago

“The googles are great! But the individual silicone frame unfortunately presses something into the eye sockets. If you loosen the headband, water penetrates the glasses. If you pull it tighter, the glasses will squeeze a little. However, the glasses fit so well that you only notice the pressure when you take off the glasses. The goggles work perfectly while swimming.”

Helpful Report

Posted 3 years ago

“Not sure at the moment. I need to speak to someone as the gold pair I have are not as good as the blue lenses. They are digging up within one length of the pool.”

Helpful Report

Posted 3 years ago

THEMAGIC5 is rated 4.9 based on 7,907 reviews