THEMAGIC5 Reviews

Name: THEMAGIC5
Address: 6123 Providen Glen Road, Charlotte
Rating: 4.89

4.9 Rating 7,797 Reviews

99 %

of reviewers recommend THEMAGIC5

4.9

Based on 7,797 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

About THEMAGIC5:

---OUR STORY---

TheMagic5 is a tribe of individuals sharing the love for a superior sports experience.

Whether TheMagic5 goggles will help you focus on your technique, or simply help enjoy the tranquility swimming can bring, you do deserve it – at least if you ask us.
TheMagic5 challenges the status quo, by custom fitting your swimming goggles to fit you and you only. Pushing technological boundaries, rethinking design and production process, we can create a unique pair of goggles for every single consumer. Most importantly of all, to ensure the best swimming experience for you!

---OUR MISSION---
You shouldn't feel you are wearing goggles.

Visit Website

Phone:

(980) 247-4838

Location:

6123 Providen Glen Road
Charlotte
28270

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THEMAGIC5 5 star review on 28th March 2025

151

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still have a fog problem when swimming in the Ocean. Water temperature 58F. If use Anti Fog product and rinse just before swimming ,the goggles don't fog. The fit is excellent with the minus 1 nose piece. They don't leak”

Helpful Report

Posted 3 years ago

“Don’t ship via DHL!”

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Posted 3 years ago

“Nothing and the google are good”

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Posted 3 years ago

“I really like the way that I was able to email my concerns and then get an answer the next day, especially time zone restrictions it meant alot. my intention is t buy 2 more. I have already recommended this product to all my team mates they even put hem on to try because they are funky as!”

Helpful Report

Posted 3 years ago

“I have already recommended the goggles to my tri group--posted it and my experience. My only complaint is that the goggles are a little too shallow--my lashes hit the plastic on the outer part of the goggle. But I really like the low pressure--less raccoon rings--so will deal with the slight discomfort.”

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Posted 3 years ago

“The goggles fit perfectly. No leaks, no pressure no marks around my eyes. But I do have fog.”

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Posted 3 years ago

“1. Different color of 3D print rubber (original black) 2. Better design and quality of packaging and box design 3. Bigger coverage of goggles”

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Posted 3 years ago

“I think you should include instructions on choosing the appropriate nosepiece AND how to adjust for best fit on the head straps. You claim that they don't need to be as tight as traditional goggles, but how tight is tight enough? I found this confusing and I'm still messing with the tightness 3X in.”

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Posted 3 years ago

“Nothing to add”

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Posted 3 years ago

“Only downside is the wait time for these to arrive, the tracking is also horrible with the carrier for some reason?..”

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Posted 4 years ago

“Adjusting the size of the goggles is extremely difficult. Adjustment strips should be made much more accessible and flexible. Also, once I changed the size of the straps you have these long dangling pieces without anywhere to place them.”

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Posted 4 years ago

“Add a selection for the level of communication we receive. Lots of emails.”

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Posted 4 years ago

“Everthing ok”

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Posted 4 years ago

“The goggles are great and fit really well. I was quite disappointed with the advertised turn around time versus the reality. To make matters worse the postage took between 3-4 weeks. Other than the updates and additional information about the goggles was great.”

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Posted 4 years ago

“Shorter strap”

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Posted 4 years ago

“Offering a service retro fitting of old goggles would be nice. Have a couple a pair that would be just fine if I could get the foam on the eye pieces replaced.”

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Posted 4 years ago

“all is ok is really perfect”

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Posted 4 years ago

“Googles are fantastic and worth ever penny. Experience is 4 out of 5 only because I’m still waiting for the swim cap I ordered.”

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Posted 4 years ago

“A chance to see how the googles would fit on the app”

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Posted 4 years ago

“Apenas a entrega para o Brasil que foi demorada e não foi enviado um código de rastreio para que ficasse tranquila”

Helpful Report

Posted 4 years ago

THEMAGIC5 is rated 4.9 based on 7,797 reviews