The Shade Reviews

Name: The Shade
Address: 23 Milton Parade Malvern VIC 3144, ,, Malvern
Rating: 4.54

4.5 Rating 2,249 Reviews

88 %

of reviewers recommend The Shade

Company Reviews

Metrics

Info

4.5

Based on 2,249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About The Shade:

The Shade is Australia's leading home hair colour and hair care company. Our colour is Italian-made, and is free from Ammonia, PPD, Parabens, Phthalates and Gluten.

Visit Website

Email:

support@theshade.com.au

Location:

23 Milton Parade Malvern VIC 3144, ,
Malvern
3144

The Shade 5 star review on 21st December 2025

576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love the results :) my hair feels so soft and silky afterwards and the colour is a beautiful natural brown. The kit gives you so many tools to use for future dying and the quality of everything was great. I have very long hair so there was more than enough product to colour everything. In these lockdown times, it was great to have everything delivered to my door in an all-in-one easy kit. I’m thinking I may never need to go to a salon for colouring anymore haha. Thank you The Shade xoxo”

The Shade 5 star review on 12th April 2020

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“Absolutely love this hair colour! Super easy to use, great colour. I love the re-useable bowl and cape. Have been recommending this product to everyone!”

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“Great colour and quality of product.”

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“Terrific colour, especially great for sensitive skin like mine. The depth of colour is excellent and my hair looks nice and shiny and rejuvenated. The price is great too!”

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“Love everything about The Shade. The colour selection was perfect and easy to achieve. The colour is of high quality- gentle on my scalp, with vibrant hues. Highly recommend.”

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“Easy to use, left my hair super shiny even though I probably had the product on way too long. The conditioner provided is fantastic and there’s enough for a couple washes, even for my waist length hair. The product is great, but so is the customer service. I had some questions and they were answered fully and promptly so I was able to go ahead with confidence.”

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“Love love love the Shade. The colour turned out beautifully, I love the accessories that come with the kit makes it so easy to do the colouring. Will keep using this product 100%.thank you”

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“So easy to apply & fantastic grey coverage.”

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“I loved the Shade colour. So easy to apply. There was plenty enough for my medium length hair. Happy with the colour, although I'll go a shade lighter next time just for fun! So happy I found The Shade.”

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“Amazing results, to be honest, didn't quite expect it from a home coloring perspective. Beautiful colour and amazing quality of hair and post colour. Loved the shampoo and conditioner and not to forget the beautiful smell. I will highly recommend it. Planning to recommend you guys on my Facebook doctors group. Keep up the great work guys”

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“Started to get bad, grey regrowth so decided to try The Shade and wow, amazing results! My hair is so soft and shiny and the greys are completely gone. I normally spend a lot of money at the salon and I have to say this colour has turned out even better!”

The Shade 5 star review on 7th April 2020

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“A lot better than expected. I was so worried about using, especially as I have bleached hair, but I love the colour. Will definitely continue to use.”

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“Great product,easy to apply and it left my hair in great condition.I chose the shade Genoa,a neutral brown as I wanted my foiled hair to be all one colour again.The colour turned out darker than I wanted but I anticipated this happening and the colour lightened a little bit after a few washes and I also got use to the new colour,so I'm very happy,it looks like a professional colour and it is lasting really well,next time I'm going to try the bleach wash and then my shade to go a little lighter for the winter.I would highly recommend The shade”

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“I'm in LOVE with everything about this experience! Speedy delivery, everything is in the kit, and a great colour. Covered greys well, and there's plenty of product. My hair is shoulder length, but there's a lot of it - no problem with covering it all! Before & after (x2!) Pics attached.”

The Shade 5 star review on 5th April 2020

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“Love the colour and the convenience. My hair is so much better since using this product.”

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“Amazing rich hair colour. My hair feels amazing too!!! Highly recommend to any girl that’s been trying to find the right box dye. This is so much better than box dye and it’s affordable. You don’t need to go to the salon and pay lots of money when you have this. I love it!”

The Shade 5 star review on 4th April 2020

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“I’m really impressed with this product. The colour is perfect and it smells great too. Although it’s a bit more fiddly To use than most home kits, due to mixing it in the bowl, it uses less plastic overall and the tray and container keep any mess to a minimum! Very happy and will definitely continue to use this product! Thank you!”

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“The most amazing product for my hair, as I’m allergic to PPD, this colour is vibrant, left my hair feeling fresh & no horrible chemicals or odours. Absolutely love it.”

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“Brilliant!!!!!!!!!!!”

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“Tried Shade for the first time last week. I love the results! The colour, medium blonde, was perfect for me. The whole process was so easy. Everything you need provided. I love that it is all natural with no nasty chemicals. Application is so easy too. My hair feels so soft and looks so healthy. My greys are gone and my colour gorgeous. Thrilled that it’s delivered to my door. Definitely my go to colour product into the future. Thanks to The Shade.”

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The Shade is rated 4.5 based on 2,249 reviews