The Souled Store Reviews

Name: The Souled Store
Rating: 2.89

2.9 Rating 296 Reviews

46 %

of reviewers recommend The Souled Store

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Metrics

2.9

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 5 star review on 19th May 2025

The Souled Store 1 star review on 2nd September 2022

Paritosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“U didn’t deserve one star too, continues twice deliver wrong product, Completely shocked how u guys run business.”

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Posted 3 years ago

“I am disappointed with your products, your are sending wrong products, seriously am very disappointed, inner wears are want to wear properly. But it's not suit for me, I never recommend in future”

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Posted 3 years ago

“Good graphics but disappointing quality.”

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Posted 4 years ago

“Hi..I wish i had seen these reviews before ordering from this store..extremely pathetic .its been a month i ordered MI jersey n mask..n still have not received the order..”

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Posted 4 years ago

“U people didn't give my refund of rs 800 that's show how cheap ur never buy anything from souled store I highly recommend people don't buy because there return policy is shit(tatti)”

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Posted 4 years ago

“Overpriced products. I had ordered a couple of Supima t-shirts recently, but didn't like the quality. The fabric was too thin. Returned them and ordered a Summer pant (had to use TSS credits on something). Again, the quality of the product was quite poor for its price (thousand rupees). If you are reading this Souled store - Let the quality of your products speak for itself. Your constant attempts at projecting yourself as a cool homegrown uban brand won't help you if you don't back it up with quality products.”

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Posted 4 years ago

“I was going to order but after looking at the reviews....I CHANGED MY MIND. ☹️😞”

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Posted 4 years ago

“I order a tee shirt for my birthday they claim It was coming the 2nd of March I haven’t recieved my order yet I don’t believe they ever sent it they don’t have to worry about me ordering again no phone number to call I am disgusted money lost o well hope this help others”

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Posted 4 years ago

“Never expected such quality from you guys ur showing one image in product page u r nort giving your 100% to make your website different from others u cheated me really disappointing on opening my souled store box my soul felt very sad by purchasing these clothes improve your quality or else close the souled store”

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Posted 4 years ago

“They are following unethical business practices. I ordered one t-shirt which was one size smaller. They don't have option for exchange so I was left with returning the product. They asked to wait for money to get credited in tss wallet. They took 4 days for return and 2 days to reflect the balance in tss wallet. When I tried to order larger size product was at 30% discount and at the time of payment it gave error message of product out of stock. I requested to notify me once the product is back in stock and got the reply that they are not sure when they will have tshirt back in stock. Surprisingly t-shirt was available in one day but at regular rate. Be really careful. This was my last order from this app. Good luck.”

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Posted 4 years ago

“I got 2 boxer shorts and a premium membership for discount Reasons. I am regretting i wasted 1000Rs. The 2 boxers are 350 each and are thinner my Ramraj boxer inners. The lint has caught on to the black one already and the punisher patterns look nothing like the preview images.”

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Posted 4 years ago

“I ordered a t-shirt. At ordered time the amount of t-shirt is 733. And at the last is same. Suddenly delivery boy says it's 758. I don't how. Now they are massaging me it's 758. I cancelled the pickup. And they have no explanation.”

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Posted 4 years ago

“The quality of products are not good the stuff is so thin and I’m also facing problems in refund of my money it’s been 7-10 days and my refund has been not taken place all the time they are making excuses and saying that the amount is being bounced back twice. I have not found their services good enough I think their products are overrated.”

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Posted 4 years ago

“Horrible Quality. The product page shows high quality samples of the apparel but after purchasing I realised it was similar in quality to the clothes you get in flea markets. No review page or feedback page on site. Will never buy from them again.”

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Posted 4 years ago

“Worst app ever!!🙏🏻🙏🏻 They fuckin take 3-4weeks to return your own money,. Guys careful.. and even now I haven’t received my money yet!! People please be careful.. and quality also not that good.”

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Posted 4 years ago

“Bought a Donald Duck stripes t-shirt. Everything was ok but the stitches came of and now the t-shirt looks bad from the backside. Worst quality product. Definitely not worth the 650 bucks I spent..”

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Posted 4 years ago

“Worst fabrics used. The t shirt got a hole in just the second wash.”

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Posted 4 years ago

“Wish I had read the earlier reviews.They don't have a pickup facility for return and they expect people to go to the speed post counter to send the package! Utterly disappointing and everything about the t-shirt is just mediocre”

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Posted 4 years ago

“Their wwe section is far from being authentic, I'm a customer since 2017, all of their wwe merch is not at all accurate to what they sell on wweshop. Look at the size of the letters it's so small. Refrain from buying any wwe merch from them.”

The Souled Store 1 star review on 27th September 2020

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Posted 4 years ago

“The size is not standard, previously ordered tshirt fit fine but the same size new one doesn't! They do not have pickup facility, its such a waste of money!”

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Posted 4 years ago

The Souled Store is rated 2.9 based on 296 reviews