The Souled Store Reviews

Name: The Souled Store
Rating: 2.12

2.1 Rating 194 Reviews

26 %

of reviewers recommend The Souled Store

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Metrics

2.1

Based on 194 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Souled Store 1 star review on 30th September 2023

Ayush

The Souled Store 1 star review on 22nd September 2023

Shahul Irshad

The Souled Store 1 star review on 2nd September 2022

Paritosh

The Souled Store 1 star review on 31st August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a Donald Duck stripes t-shirt. Everything was ok but the stitches came of and now the t-shirt looks bad from the backside. Worst quality product. Definitely not worth the 650 bucks I spent..”

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Posted 3 years ago

“Worst fabrics used. The t shirt got a hole in just the second wash.”

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Posted 3 years ago

“Wish I had read the earlier reviews.They don't have a pickup facility for return and they expect people to go to the speed post counter to send the package! Utterly disappointing and everything about the t-shirt is just mediocre”

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Posted 3 years ago

“Their wwe section is far from being authentic, I'm a customer since 2017, all of their wwe merch is not at all accurate to what they sell on wweshop. Look at the size of the letters it's so small. Refrain from buying any wwe merch from them.”

The Souled Store 1 star review on 27th September 2020

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Posted 3 years ago

“The size is not standard, previously ordered tshirt fit fine but the same size new one doesn't! They do not have pickup facility, its such a waste of money!”

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Posted 3 years ago

“I have order for a mask. And the amount got deducted but no order ID or mail confirmation was sent.”

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Posted 3 years ago

“Badly Disappointed, While I was buying the T-shirt, it was shown on the sould store's website that the product will come in the box of csk and along with the page with Dhoni's autograph. But I found the product in a normal packing. Maybe I made a big mistake buying a product from should store.”

The Souled Store 1 star review on 12th August 2020

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Posted 3 years ago

“Bought 2 T-shirts, it is roadside quality, wanted to return but they said will not give the money back.”

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Posted 3 years ago

“Poor quality, cloth shrinks after 1st wash... please don’t but from this platform !!”

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Posted 3 years ago

““I ordered for 2 t-shirts worth Rs750 and with much delay not finding the address the delivery guy wasted my day. Now when I see only 1 shirt I received and it was in really bad condition. Later I called d corporate office which took literally long to receive d call and later did not seem helpful. Later when ull write to them they'll blacklist your orders And shamelessly ask for feedback Pathetic service.””

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Posted 3 years ago

“I ordered for 2 t-shirts worth Rs750 and with much delay not finding the address the delivery guy wasted my day. Now when I see only 1 shirt I received and it was in really bad condition. Later I called d corporate office which took literally long to receive d call and later did not seem helpful. Later when ull write to them they'll blacklist your orders And shamelessly ask for feedback Pathetic service.”

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Posted 3 years ago

“Very poor response ☹️ ,.”

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Posted 3 years ago

“Pathetic experience. I have not received my order and still it is showing delivered in the app. I had not wished my first experience would be so bad with your brand. Will never shop again nor will recommend it to anyone. My order was a prepaid one. I had ordered on 19th april and due to lockdown it was not delivering but after the courier service resumed i thought i would get it. Pathetic tracking experience. No update no calls and it shows delivers. I am not at all happy with this. My order number is 2670565 dated 19.04.2020. I wont again buy from souledstore. And if i want to it wont for sure be a prepaid order. Even after taking membership this is what we get. Its really disheartening. Very bad experience. Won't recommend to anyone. Beware of these cheaters .Fraud .”

The Souled Store 1 star review on 17th June 2020

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Posted 3 years ago

“FRAUD. Poor fabric. Return policy is pathetic. Items are different when compared to the app or website. Better shop from Myntra. At least they do not cheat customers.”

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Posted 3 years ago

“Pathetic experience. I have not received my order and still it is showing delivered in the app. I had not wished my first experience would be so bad with your brand. Will never shop again nor will recommend it to anyone. My order was a prepaid one. I had ordered on 9th april and due to lockdown it was not delivering but after the courier service resumed i thought i would get it. Pathetic tracking experience. No update no calls and it shows delivers. I am not at all happy with this. Tracking Id 54225238277436. I wont again buy from you'll. And if i want to it wont for sure be a prepaid order. Even after taking membership this is what we get. Its really disheartening. Very bad experience”

The Souled Store 1 star review on 5th June 2020

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Posted 3 years ago

“I ordered am 3 ply layer miltary colored mask and in the pic ita looks very nice!! But in Real it's not good quality and color of the mask is very dull !!! Im very much diapointed with the first impression you gave to me !!! I though of recomending it to my friend and cousins but now I fell I never every order any thing nor recomend any one !!”

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Posted 3 years ago

“Order no 2663518,I placed a prepaid order worth Rs1085 for 3 t-shirts and I received two only. So I placed call at souled store,to inform them that the order no 2663518 delivery is incomplete . The product is available in app.They direct told me that we are not having the stock available so dint delivered. Now in the souled store app they are showing the same product available in different sizes.””

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Posted 3 years ago

“Order no 2663518,I placed a prepaid order worth Rs1085 for 3 t-shirts and I received two only. So I placed call at souled store,to inform them that the order no 2663518 delivery is incomplete. They direct told me that we are not having the stock available so dint delivered. Now in the souled store app they are showing the available same stock in different sizes.”

The Souled Store 1 star review on 30th May 2020

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Posted 3 years ago

“I have Placed Order for t shirt and still not received my order. Its been 2 month. If you don't want to do business please close your site and company but don't rob the people like this way. We trust you and purchase product from that doesn't mean that you starting rob the people. I want my full money back with delivery charges. If you are doing business then we are also working somewhere and earn money.we also have value for that. If you are not in mood to complete your order then its is fine just cancel order from your side and refund my money with delivery charges back.”

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Posted 3 years ago

“My order no 2634354 paid for on 19th March 2020 .... did not call them for two months as I understood they could not deliver .... not getting any relevant information now and their courier company is also not updating .... pls be careful .... they cannot be relied upon”

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Posted 3 years ago

The Souled Store is rated 2.1 based on 194 reviews