Thortful Reviews

Name: Thortful
Rating: 4.19

4.2 Rating 276 Reviews

80 %

of reviewers recommend Thortful

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Metrics

4.2

Based on 276 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Thortful 1 star review on 27th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Company to deal with,Great customer service and personal touches. Thoroughly recommend”

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Posted 5 years ago

“I absolutely love this site and have been using it to buy all my cards for a few years now. Highly recommend, there’s a huge option to choose from and the cards themselves are so well made and delivery is super fast!”

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Posted 5 years ago

“Fantastic cards & service! Would highly recommend Thortful to one & all! Thank you x”

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Posted 5 years ago

“Every card I get from Thoughtful, which is a fair few, gives the recipient a huge smile! I love their original designs and their personal touches too. Yesterday I was sent a code from their team for a free card, which I sent to my disabled sister who is currently in isolation, away from everyone, during the Coronavirus pandemic. A little thing like a bright, lovely card will make her day! Thoughtful, you’re amazing 🙌🏼”

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Posted 5 years ago

“Brilliant company that thinks of their customer first... Please don’t lose that special difference.”

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Posted 5 years ago

“This company isn't just Thortful by name but by nature as well. I loved receiving their opt-out of mother's day/father's day/valentines notification and I was thrilled to have received the email offering free cards while still paying the creators their royalty. There isn't another company for me that comes close to Thortful.”

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Posted 5 years ago

“Love this little website - great quality cards that you don’t see everywhere else, with lots of new individual designers so supportive of new businesses too. On the twice I’ve contacted customer services (my problems not theirs) the response has been fast, personal and resolved my issues and gone the extra mile. Fast delivery too - ordered yesterday afternoon and arrived today! Highly recommended 👍🏻”

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Posted 5 years ago

“Thortful cards are different, excellent quality, the service is always efficient and they care about their customers. Highly recommended.”

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Posted 5 years ago

“I ordered 4 cards, and when they arrived next day I was really delighted with them. The quality is great - far better than a standard shop-bought card, and the range of designs is huge. Delivery was prompt and the packaging excellent. Altogether it was a great buying experience and I'll definitely be back for more!”

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Posted 5 years ago

“I’ve used Thortful for quite a few cards now. They have a great selection and I like their ethos of some of the payment going on the artists. In addition I recently placed 2 orders of which both were received uber quick the following day. Highly recommend this company. Their service is brilliant.”

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Posted 5 years ago

“Thortful had so many choices of cards, choices of chocolate or cake. It was cheering to look at all of the card choice, some cheeky and some nice! Online ordering is real easy and the price for the quality of the cards/chocolate/cake is great. Delivery is as promised, to UK and French addresses.”

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Posted 5 years ago

“I ordered a Mothers Day card and at a relatively late hour emailed the company to see if I could modify my greeting. Excellent customer service, they were very quick to respond and it was reassuring to realise I was dealing with a small company with a personal touch. Thank you”

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Posted 5 years ago

“I absolutely loved my ‘Absolutely Fabulous’ Mother’s Day card with Patsy holding her wine- my mum really resonated with that! The card was of a great quality with a professional print and the inside text was a great touch! The card arrived within a day on time for Mother’s Day despite all of the uproar with the COVID-19 pandemic, so I was very grateful to have received your card so swiftly. We haven’t been able to buy much for Mother’s Day, so this card really saved the day! Great customer service and will be ordering again!”

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Posted 5 years ago

“Excellent customer service if you need them. Orders arrive quickly and are always in pristine condition and high quality. I only use Thortful now, they're my go to site, you can find something to suit anyone. Highly recommended”

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Posted 5 years ago

“Came just on time and the card was lovely my mum was laughing the whole time thank you xx”

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Posted 5 years ago

“Used these guys a few times now - good quality cards and a wide range, with a good sense of humour!! Even had one sent wrong on one occasion and it was immediately corrected and a little credit on the account to say sorry. Excellent all round”

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Posted 5 years ago

“I ordered four cards and the quality is superior. Great offer when you buy multiples. Will certainly be using Thortful for all my cards in future.”

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Posted 5 years ago

“I ordered 2 mothers day cards andvthet arrived the following day. Excellent service and quality i woukd highly recommend”

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Posted 5 years ago

“Excellent customer service can fully recommend.”

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Posted 5 years ago

“Brilliant customer service from Roma at Thortful. All cards have arrived at the correct time and family and friends have been over the moon with their cards. I will be using Thortful again and would recommend them to anyone esp at this time, you can still browse through lots of different cards and put your own words in text x”

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Posted 5 years ago

Thortful is rated 4.2 based on 276 reviews